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Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Spend the extra $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this solely on the BB rep's recommendation. Got this to replace the cable company's monthly rental fee so it's a "wash" - I tested my speed prior to and post installation. The speed was slightly faster so it did as he stated, what I should have asked was how much difference in speed between this and the next one or two steps up. Likely to upgrade in a few months once the ROI = $0

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Comcast broadband subscriber and I have not had any issues with this modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds up pretty good, got an a amazing router with it so can't complain

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EASY TO INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT AND IS FAST WAS EASY TO INSTALL, WOULD RECOMMEND

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. No problems. Used to replace from Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is so worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem instead of paying the rental fee from Comcast and I haven’t had any issues with it. I know many people that have issues with the rentals from their providers on a daily basis. I recommend this to anyone that is looking to not pay a rental fee for a modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Love my new modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved into my first apartment and needed a modem for internet? This was just what I needed, and is reliable product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    easily hooks up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for subsitute Comcast equipment ,got it on sale and it easily hooks up.No problems

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works better than the Comcast garbage that they rent to you. Wow

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome inexpensive option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this modem So much. Just a great bargain for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid modem at very reasonable price. Hope it will last long time.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    STOP PAYING CABLE FOR MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT CHEAPER THAN PAYING TIME WARNER EVERY MONTH TO LEASE MODEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had it for a short period of time and so far everything is working just fine

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Timecwarner cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. No issues with time warner cable. Saving $10 fee each month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy set up. Got with ORBI and pairs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love it. Works great. No issues. Would definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great, no issues at all. Super fast download speeds with Cox Cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product no issues easy installation I recommend this device

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Strong connection and speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing 6 yr old modem...greatly improved speed and resolved issue with smart tv

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, couldn't ask for anything easier or better. Great product.

    I would recommend this to a friend