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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 9,207 reviews
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was easy to install. Works well with prior router purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this router for my comcast internet. It is DOCSIS3.0 and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Love this Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I read about this modem seems accurate. It is working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and good choice would recommend everyone to purchase this product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Nice Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Modem. Setup was a painless. No issues for the past 3 weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this separately with the WIFI router, based on the recommendation from an employee from Best Buy. He was amazing, and I want to thank him! Thanks to him, I haven't had any problems with the modem or router, and I get WIFI through-out the whole house.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up and connect to, very strong connection as well

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lights are a tad bright, otherwise i have been happy with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says. Noting really to get excited about for the price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works okay for the money. We've used it for 3 months without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Seems ok -- and was easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a definite non-tech sort of person, this was pretty easy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    actually have to return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actually returned this one after seeing online comments that TWC won't dial this one past 100mb but I then realized it might be just because I was testing on my older NIC card that only runs up to 100. so actually cannot say.. I end up exchange to the newer model.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item will surely buy from there again. Love best buy

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable modem that was easy to install..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is quite stable and easy to install and resemble..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug & play & reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this modem for about a month, and have had no service interruptions. Installation was a little tricky, with Comcast's help, it took at least 3 reboots before it connected both with the Comcast network upstream, and my wireless router downstream.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my Daughter for College! Does what its says

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up and easy to use!! Doesn’t have WiFi...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this modem to save me $10 a month from Comcast works just fine

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Performs as described/expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East setup,comes with all accessories required, recommend.

    I would recommend this to a friend