Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 362 Showing 7,221-7,240 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues and cheaper than rentals, handles usage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our streaming and game playing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Actually haven't used it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title kind of says it all. What I will say is I got this because of all of the reviews. I am currently waiting for the builders to finish my house so I got this because I have to use Comcast and I refuse to rent one from them for about $8 a month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too bright!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works just fine with my Time Warner Cable account. It will save me lots versus leasing. The only complaint I have is that the LED indicator lights on the front of the unit are super bright. They light up my whole office at night, as much as a night light. It's a good unit but don't plan on putting in a room where anyone sleeps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Good!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little trouble getting it connected to my internet but it could have been a Comcast issue or a bad ethernet cable. Either way, we eventually got it connected and it's been working well ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product meets my needs and services our entire house.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy Set-Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighting strike took out the last one. Super easy set-up!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. No concerns or issues. Would buy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    modem works as intended no issues or problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    works fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine without any problem. Never had a problem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product did not work with all my devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was supposed to replace my Comcast modem, but did not work with all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It worked first time. No problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it works, hooks up easily, and there are no problems, I LIKE IT!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good basic modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic modem listed at a decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for a reasonable price. so far no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works better than the one I replaced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the one I replaced. What more can I say

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works for Comcast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having comcast and this works fine for Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good modem for daily use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works great with my Comcast Internet service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my older Motorola modem with this newer DOCSIS 3.0 compliant modem to take advantage of higher Comcast download speeds. Easy to install and works great. My previous Motorola modem did not give me any problems - hope for the same with this newer one as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does a good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with the modem. It does its job well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems ok...nothing noteworthy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While modem seems to work fine, I do on occasion have issue with modem disconnecting with cable provider. I do not know whether it is the modem or the cable provider (RCN), but I didn't have the same issue prior to changing to this modem. And I noted other people had similar issues.

    I would recommend this to a friend