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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 9,207 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Product worked as noted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to setup. Instructions were easy to follow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    needs to be restarted at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do belive that the modem is working great its TWC that is the problem. Saving $10 a month on my internet bill not leaseing it from TWC. hooked up great after calling TWC to activate it and we all know how long that can take . Greaat modem till Google comes along . The restarting is why it got the 4 but to be fair i blame TWC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been working great since installing and I’m very happy with this purchase. It works with my WiFi provider and also with my linksys router. It’s been perfect and I made a great choice buying this!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS AS PROMISED AND I WAS NOT OVER SOLD ON THIS ITEM.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as intended and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally switched to DOCSIS 3.0 after months of Comcast advising my 2.0 would be no longer compatible. Works as intended and easy to set up. A personal downfall, for me, is that the status lights are really bright. They light up a corner of my living room when I shut off the lights. Could act as a night light but I covered mine up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and good performance. Attractive piece of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our family. Happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, haven't had any issues with this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatable with Cable Company SW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have a phone line jack for cable modem line so I had to return it and buy the Belkin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first experience with separate modem and router. I like the 5G second signal. Just bought 2 SSD laptops and they connect to the 5G. My previous laptops don't seem to see the 5G signal. All I can say is that it has been working OK.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Awesomeeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Motorola modem and it is working great .awesome

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works good. I have not had an issue with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice product. good for money. will buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit for my Internet plan. Easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the modem because I was renting one from the local cable company. When looking at the economics, it made sense to purchase my own modem because it would pay for itself in just a couple of months. It was easy to install and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more leasing obsolete modems from TWC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return several Time Warner modems because they kept losing connection. So, I decided to buy this one and no longer pay a monthly fee to lease a modem from TWC. Very pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much much better than my old ones I love it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Decent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem worked with Comcast and was a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for us. We've had no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for an apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem for my apartment rather than payment a monthly fee to Cox communication. This modem has worked without any service disruption. I would highly recommend this item.

    I would recommend this to a friend