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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 371 Showing 7,401-7,420 of 9,207 reviews
  • Rated 4 out of 5 stars

    Great Modem for under 75.00

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ISP wanted to charge me $10 a month for their modem so after 6 months this baby payed for itself. Full disclosure I already had a router. No complaints it's a basic modem no bells and whistles does the job though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good deal to avoid mo bills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a modem that was not combined with my router and this was the perfect choice. I was told not to get them combined and I did not want the monthly bill from my cable provider (twc) so this worked fine....I did have to call them to get it all going but it finally worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem at an affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to a new apparment and didnt want to rent a modem from cox. This is a great and affordable modem to suit my needs. Paired up with my linksys router i can easily get 180+mbps over wifi!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up - works with our provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine, I'm just unhappy that it took 2 trips to Best But in order to get this cable modem. the sales clerk did not ask the right questions and sold us a DOCSIS 2.0 cable modem, that had to be returned. This DOCIS 3.0 works fine with our internet provider. Ask questions before you buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - it shows you if it's the upstream or down stream that's having issues so you can call your ISP to resolve problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! This came highly recommended and so far so good! I would highly recommend this product for anyone thinking of upgrading or changing their cable modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to upgrade our modem for new cable service. I went to Best Buy not knowing what to buy but got good advice and spent less money than I thought I would have to. Have been very satisfied with this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work hand in hand with the new Netgear router I bought at the same time. Customer service agent really knew his products and what would work the best for upgrading my in home wifi system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improves the speed of your Internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it up at my house to get a better wireless signal for my iPhone and PS3 and no buffering happens anymore when I'm waiting to watch movies or any content I'm downloading, would definitely recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent modem in a pinch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time of purchase get this modem, I was looking to get beyond the rental modem from my ISP. This modem worked ok in a pinch for the typical 1-2 devices on the network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Necessary Component

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cable Modem coupled with the Router I purchased improved the connection in my household by leaps and bounds. Grateful I no longer have to rent the equipment from the communications company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a single issue with this modem. It was a second unit for my parents house and both of them have worked flawlessly for many years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem replaced my dependable zoom 54xx. Other than IPv6, this router was basically the same or had little noticable advantages over the zoom tech. On the other hand, the blue light it emits is a very good night light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great performance!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i tried it out with motorola modem so I swapped from zoom modem to this and but the speedtest is almost same as both motorola and zoom modems. I recommended to buy zoom modem because of priced which is cheap!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my cable company's router which I was paying 6.99/month rent with this motorola. It is working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honestly, no negative comments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the time warner page saying that this modem was one of the modems that worked with their higher internet service and this got the best reviews so I purchased it. Easy to install and it's still going strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big improvement over the modem supplied for $8 per month from Comcast. Setup was a breeze and the range of reception was extended immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to get away from leasing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to get away from leasing my modem from the cable company. After doing my research on this modem online I decided to go ahead and buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. After plugging it in and logging into the Internet, it brought up a page from my ISP (cox) to register the IMIE. 5 minutes later I was on the net!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with the performance and price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a old netgear modem which was very slow. Went online for reviews to purchase a new modem and came up with the arris. No problem hooking it up with my cable provider charter communications.

    I would recommend this to a friend