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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 375 Showing 7,481-7,500 of 9,207 reviews
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new modem when we moved and this one came highly recommended. It has not let me down at all, which is refreshing because my old one used to quit on me at least once a day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this for my Comcast cable modem with a wifi router. It set up easily but had a few issues getting the router to communicate. Called their support and had it fixed in about 10 minutes. I suggest that if it doesn't work quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Same as the TWC rental model, only difference is the color. But after one month use, I feel it is not as good as the model from TWC. My internet will sometimes froze. Only seconds and almost once per week. Not sure it's general or special case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great person who helped me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that helped me was awesome. I can't remember his name but I think it was Brian. He spend a lot of time with me and really helped me out to what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for up to 300Mbps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan to upgrade your ISP plan to 1GB don't buy. Most people don't need 1GB contrary to your ISP up-selling tactics so this woorks fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving over $12.00 a month by purchasing this product and returning the rental modem. This is far superior than the rental modem. Should have purchased this sooner!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do. However, the "Link" light blinks constantly, instead of only flashing when there is data moving over the line. This is quite annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A super modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Comcast recommended I upgrade my 'ancient' modem, I picked up a Motorola - SURFboard DOCSIS 3.0. I could not be happier with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product no complaints and it will pay for its self in about 11/2 years why rent from cable company when you can own it? If it lasts over 11/2 years it was worth the up front cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it is doing it's job just fine. Though even with this upgrade and a service upgrade from comcast I don't notice any speed difference in my downloads or uploads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Modem, Worked wonderfully for years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had an issue with this modem, make sure it has proper breathing room and you'd get many years out of this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a technician and I knew buying this modem would've been awesome and plus that save me 10 bucks a month because I owned it not renting from companies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cut ties with Xfinity modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to save $10 a month rental from Xfinity, got it on sale for $79.99 so it will pay for itself in 8 months, works even better than the one I was renting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work good. I really don't know anything about tech stuff and this is all new to me as far as modems and routers. I've had some issues with the signal but, that could be the provider and I have no idea how to check or confirm it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance for a low price. We bought this to replace a TWC cable modem that we were "renting". The payback period is only a little more than seven months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    recommended by store employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know where I should begin in choosing so asked for help. They pointed me to this one, seemed like a reasonable price so I went with it. No major complaints. Easy to setup ,OK speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with my new motoral modem for WIFI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the help I needed from a sales associate on which modem to buy. It installed very easily and we are very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded my modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some drop connection issues on my other modem which was about 3 years old and it was 2 model before the SB6141 came out. So far it is flawless. No issues at all and has been in production for the last 4 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of renting a modem from your internet provider? I bought this and a WiFi router and returned my rented equipment. So far it is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    it works good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works without any problem. its been 8 months since i bought and i havent faced any problems. i had to probably reboot 2-3 times in these 8 months .

    I would recommend this to a friend