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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 9,207 reviews
  • Rated 5 out of 5 stars

    Best comcast compatible modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to stream HD videos without refreshing multiple times. I was happy with the result as I can stream now Netflix and other videos without interruption!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Great when it worked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up required 2 calls for help but once it connected to our system, it was blazing fast. The next day, it started to drop the signal and it is that so regularly that I brought it back for an exchange. The second Arris worked for a few days before it too started disconnecting. When it worked, it was fast and covered not only our house but our entire property. After several calls to Ardis, I returned the unit and bought a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Store Matched Online Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal online for is router which the store matched. Didn't want to have to pay the monthly router fee from Comcast so this router works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to up my WiFi network since the provided modem/router from Comcast is weak. Purchased Google WiFi along with this modem and not complaining one bit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this specifically for it's parental controls, but was disappointed. The router does not allow for setting content restrictions for each device. I can block specific websites, and set specific time parameters, but no content filtering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, works better and faster than the one from Tina Warner, I'm saving those $10 a month for Modem rental, so in 7 months it will pay off by itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good modem for someone who is doing the basics, like email, light browsing, browser games. Heavy duty gaming would be a bit slow. Especially of you are doing multi-player precision gaming where speed is everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    much better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a modem that was about 2 years old. I was having a lot of connectivity issues but once I upgraded, the only time I have issues is when my provider has an outage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase with Best Buy. It’s everything thing that we expected and will be purchasing our next one from Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new modem because I was tired of paying Comcast to rent one of their modems. It is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product to replace the rented one from cable company. still using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this is a replacement for my old modem, which was rented through the cable company.I did some research and found that this had high reviews and higher speeds than the one I had previously. So far I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality replacement for Comcast router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality replacement for replacing Comcast supplied garbage. Hardest thing about this modem was dealing with Comcast when setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work well. Although my tablet seems a little slower than when I had uverse, Im not sure that the motem is the problem. It may be my new internet service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good Wi-Fi router/ modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Modem/Router combo. The only issue I had with it is I needed to set the WI-FI frequency to Manual vs Automatic for the Wi-FI to work properly under the 2G mode. Either then that a good device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mega electronics in this house and have had to replace a couple of modems. This is easy hook-up and fixed the problem! Warranty is a good buy also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity charges $10 a month for thier equiptment. Thats $120 bucks a year= two year contract, $ 240....or spend $ 59 on this modem and $50 on router...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was recommended by the sales associate at Best Buy. I chose to purchase a modem and router instead of renting them from my internet company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had been run almost 2 years, I schedule it turn off 6 hours per week, no hiccup of connections to Wan or local network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On TWC approved Docsis 3.0 list

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to free myself from TWC's modem lease fee. Works as advertised, gets faster speeds than the leased modem and have had no issues after about a month of use.

    I would recommend this to a friend