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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 9,207 reviews
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is ideal for my house, suggested by my cable company. Lights are super bright, glad I can put it under a shelf, but otherwise a great modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to hook up. We were looking for an inexpensive modem that didn't have the router built in. This fit the bill and has worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time using own modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Using the same modem my sister is using. Only drawback wish I can see the speed that is actually coming and going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in and out in no time with the in store pick up option Lizz over the counter was very helpful . Id order again for store pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for TWC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's suppose to do. Works on Time Warner. This is only for hardwire connectivity. There is no wifi. Again, does what it's suppose to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can stream HD movie on TV and watch other movies on two other devices at the same time. (Streaming through apples time capsule) but it all starts with the router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a large home and it was difficult to get a signal from the router to my office across the house. THe combination of the two new products has drastically changed all that and I would highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here, it works as described. The LEDs on the front are very bright, so you get a bonus night light feature with this modem. ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like purchasing my modem's versus renting them from our provider this one was the only one available for my provider and works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem for Comcast services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found my Comcast services going up year after year decided to downgrade services and get this modem. It works well and my internet is more reliable with this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modem works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this modem to replace the one the cable company was leasing to me. saving money and takes a smaller amount of space. works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one to pair with my night-hawk and I am able to get the wifi every corner of my house...it's a great modem to pair with any router...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to ditch cable company lease fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't stand the cable company rental fees. This is a good "next generation" proof modem that will last for a while. Great replacement!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install as long as you remember to call you internet provider. Not sure I have any faster or better connections with this more expensive one versus by very old combo router /modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works as expected. The value is not having to pay your cable company $10/ month to rent theirs . At $60 it will pay for itself in 6-months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A quality product approved by my internet provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want to pay rental fees for a modem of questionable quality so I found an approved quality modem to buy and am not disappointed with this Motorola "Arris" product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great, will pay for itself in a few months by not having to rent one from the cable company. Seems to be more stable than the ISP issued one as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works very well for Time Warner Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched out my Time Warner rental modem for this to avoid the monthly $6 charge. New modem works and looks great. Only complaint is a distracting flashing light warning me that the the router I'm using isn't as fast as the modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a not smart when purchasing this modem. It is a great modem and I bought to replace my TWC modem. Problem is that is does not have a phone connection. So I no longer have a home phone but really who has a home phone anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really not a hard choice to make! I really like this product and recommend for everyone to purchase it also! Great quality!

    I would recommend this to a friend