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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 9,207 reviews
  • Rated 5 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product operates and functions, as described, in the online description. I'm able to get back on the Internet again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of paying the rent to Cox for an out-of-date modem. Had this setup after a quick phone call to Cox to activate it on their side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great product. Beats having to pay our cable/internet provider a monthly charge for a lesser product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this modem whatsoever. Very efficient. Seems to be great quality and well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first modem we bought was a lemon. It wouldnt send an IP address and caused a lot of internet issues. I also don't like that there isnt a reset button. Once we returned the modem and got another, there were no issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My current one failed so needed a replacement. Don’t forget to let your service supplier know you have a new device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product Modem vs TWC modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea if it is the Product Modem or the Time Warner modem that SLOWS up on me some days or not. This one was recommended by both Best Buy and Time Warner to work with my Telephone/cable modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish I had done more research

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is okay. However, I wish I'd done more research rather than just asking the salesman. Cable installer thought there were faster modems available to better take advantage of internet speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works perfectly. Replaced my SB6121 (lesser model). Activated on Bright House with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried many before I found one that would have enough power for our household. We always had weak signals, but not any more. I can now even work outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built seems durable. Unfortunately, I had to return it because I got a warranty replacement for the one it was supposed to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works a lot better than the one I rented for 10 a month I had really bad reception on it from com cast best money spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, No longer a rental fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to avoid those increasing rental fees. The item works great and was ok with the price paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Which is all that really matters for something that isn't really fun to buy. I have cox cable and can confirm it works with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to stop renting one from the cable company and it has worked wonders. I stream movies with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy installation and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and great help from Best Buy associate explaining how this would work well in our size house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris is a great brand. We bought this for my mom to replace one from time warner. We love ours so that's why we bought this for her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built my Wi-Fi network around this modem and the entire network is working great,and we've been using multiple devices and still learning the advantages of s Wi-Fi network and it's many uses

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far this item has lived up to its claims.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative suggested this product to suit our needs and it has for the most part. We do experience lower WiFi signal in the master bedroom although our house is very small. Overall I am pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new one as old one quit working. Was what was compatiable with one currently had and reasonably priced

    I would recommend this to a friend