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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 9,207 reviews
  • Rated 4 out of 5 stars

    works great but hate the blue light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my router and modem in my bedroom for many years. This one has a bright blue light that shines through the sides and lights up the room. Will be moving it to another room soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for a medium size home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to buy a router and one of the best buy sales rep. recommended this product. he said he was using it as well. since i bought it, no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, does the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have 800# assistance at the install, but they were very cooperative and understanding of the request. Kudos to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modern that is much better than renting from the cable company. Rarely have to reset, and integrated well with my service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was tired of paying the cable company for a modem. This is faster and has more range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was flawless until I needed a telephone/cable modem in one-purchased another Arris product and is solid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my existing leased modem with this one. Extremely happy, internet connection is very stable with no sign of slowing down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got rid of my bend broad modem due to intermittent service problems and after I installed the arris they went away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like its supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with time warner. Save money over leasing from the cable rip offs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great-good reliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the Docsis 3 modems recommended by Comcast, and it was a deserved recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fixed my wifi issue i thought it was the router and i got this modem and nighthawk router...love it. Better than midco's stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why pay monthly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same highend one that the cable company uses. Why pay monthly for it when you can own it and get Best Buy support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice upgrade from our old router - allowing better connection speeds for our devices. It took a bit to get the speed through a hard line when I first tried it but overall I've been very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but only 1 Output

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem has a lot of great features that help you to customize your network but only has 1 LAN network port on back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Time Warner Cable modem with this modem. Great connection and have not had a problem with my router being Netgear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Up graded to surfboard 6141

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem to install & use. Updated to a surfboard to improve speed & service. The only minor issues is the bright indicating lights, at night it lights the whole room. Still great equipment!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I dont know what to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by a best buy associate and when comcast came to hook everything up said it doesnt work and need to get another one. Not sure if this was just the one I had or all of them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item to work with my WiFi/internet package with Comcast. No extra fees when you own your equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works exactly as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to use with Charter. It registered with their system just like it was supposed to and I was up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked much better than the one Mediacom decided to make me rent. Plus it pays for itself in just 6 months.

    I would recommend this to a friend