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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 401 Showing 8,001-8,020 of 9,207 reviews
  • Rated 5 out of 5 stars

    Buy this to get internet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this if you have cable to get off the bill each month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for pretty much anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your Internet bill and stop rental fees. It pretty much pays for itself after a few months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it's the modem or not, but my internet connection goes in and out a lot and that's kind of annoying, but great otherwise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy replacement for my older "surfboard" called Comcast and gave them a couple id numbers all set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Very strong reception throughout the entire house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded from the old motorola.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Comcast suggested upgrading to this for better internet speeds and future compatibility. I haven't noticed a huge difference as of yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Couldn't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem and brighthouse had to Hook it up. Their modem ran 75 mps and All we could get 25.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Made a huge differance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem made a huge difference in ISP speed when iI used it to replace the one that MIDCO provided. Should have boght this years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems good strong connection since July 2014. Worth the purchase to avoid renting from TWC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this modem for over a year now and I've had no issues with it. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked right away - but i called support with a couple of questions - they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris SURboard Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is better than the one I was leasing from a provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace your modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are much better than the standard units provided by cable companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modem.`

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. No problems with internet. everything works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done and prevents the dreaded monthly rental fees at your cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Lights

    Rated 2 out of 5 stars

    Blue Lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is good, but the blue lights are very distracting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real nice modem. Great reach. Covers all area of the home. Very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well - NO compliants

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this device so far. I've been using in conjunction with my xfinity service and so far it seems very reliable once set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for a family member. Easy install and saves a good chunk of change versus renting from the cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was so knowledgeable, he recommended this and he was spot on.

    I would recommend this to a friend