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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 9,207 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and works great! Great recommendation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and product. Purchased for a family member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem, resonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from SB 6121. Excellent speed and good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays for itself by eliminating the cable companys rental fee.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this because it got excellent reviews but we had to return the first because cox said it wouldn't even link up with their system. So we got a second which we later realized had actually been returned once before and it kept resetting itself and finally completely died just a few weeks into. We ended up getting a nethear router which has worked perfectly from day 1.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unit seems to run hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to reset this model more times than normal. It appears to run hot and needs to be re-set frequently.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Product works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to access the internet from house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After five months I'm still having issues with it. It drops the connection all the time (wired and wireless too). My settings include TMC and Amazon Fire TV stick and it's painful to restart the modem several times a day to watch a movie. It's also very sensitive to interference on the 2.4 Hz band. I don't recommend this product and specially considering that is not cheap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Never Used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really did not need this product. Purchased but needed a new router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Helps internet stay connect. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, nothing has gone wrong. i recommend this buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a very nice product i bought at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cable router, had no issues with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stable connection, no built in wifi, but that wasn't a major problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and easy to install. Fast cable modem on Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as desired without any issues for connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. The connectivity never drops. Good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for at s reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it's suppose to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good alternative to "renting" a modem from your cable provider. It does what it needs to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was very helpful. Modem replaced Time Warner Modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have WOW and I didn't want to pay for modem fees any longer. This modem meets our needs. Easy to install.

    I would recommend this to a friend