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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 418 Showing 8,341-8,360 of 9,207 reviews
  • Rated 3 out of 5 stars

    Must reboot everyday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem works well except for the fact that it loses contact with the internet everyday. Therefore you must reboot it everyday by disconnecting it from electrical power, waiting a few seconds, and then reconnecting. If your power cords are hidden away, this makes it difficult for you to do everyday. Sometimes you must reboot it twice per day. This is very irritating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, easy to set up. Reliable and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic purchase! Wouldn't pick a different brand!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Just what I was looking for in a cable modem!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choose from your customer service rep. I wish we had bought this a long time ago versus renting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great business class modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a step up from a residential modem. Excellent range and rock solid stability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Led me through examining several items and settled on this one which met my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, affordable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplicity in operation. Would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. It is a little big and takes up a lot of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my modem so I chose this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has been all that I was told and I am pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet dual-band wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet, router, wireless. Best Buy, network delivers powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great and the people were very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does not have Wi-Fi capability. I have to return this item for one that has Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. Great customer service. Good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, for the price and quality can't beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features. Excellent price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer for a high school student. He is pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed my internet problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a better modem for Comcast Internet . The Arris modem solved my problems .. Very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Recommend it for all buyers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great coverage throughout the house

    I would recommend this to a friend