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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 9,207 reviews
  • Rated 4 out of 5 stars

    Make sure u have fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a slow connection and got this based on my sales associate recommendation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable Arris Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris is a good reliable modem that has always worked well with my services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it but ended up needing to use cable company modem due to phone service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far it works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems so far. I have not had a chance to use it fully yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    worked for 3 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked for 3 days and totally crapped out. Took it back and bought something else.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works fine, but our provider had an issue making it send the signal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem worked well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However when the power went out it didnt work anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself $$$ & stop renting your modem from your Internet Service Provider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liking it so far. although the speeds are not as fast as my previous modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad, although a little old model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good work for our small family with only 3 members less than 6 devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good. Slow speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good enough Untill I was able to afford a better one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem definitely improved my internet connection speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I maintain 4 or 5 devices online and streaming at any given time. Never had a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with Comcast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service in the store. Helped me find just what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is much better than the modem I replaced which is an older aris.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great cheap modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought because it’s cheap and it’s compatible with Spectrum Time Warner here in Hawaii. But unless you’re simply checking email and occasionally YouTube video, this won’t hold anything to any Hulu or Netflix movie. Almost everything was choppy especially when other people got on the WiFi.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Yess!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t compare to other modems but this works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    A little slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower than I wanted but overall good product. It's ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no longer have to rent from Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem increased download and upload speed. This was a good purchase for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than company modems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got this modem because I was paying a company for their modem. Ridiculous, right?

    I would recommend this to a friend