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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 425 Showing 8,481-8,500 of 9,207 reviews
  • Rated 1 out of 5 stars

    Did not stay connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was not easy because we miss read the B in the serial number as an 8 (it would be so great if they could make the number bigger. Once we finally got connected, it would not stay connected. Every 2 to 15 minutes it was disconnecting and trying to find a signal. We finally returned it for a different brand modem.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    does what it is supposed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowlegable and helpful employee. Did not need to wait long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this at home so far just for basic internet and it has worked great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    good modem for hardline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem hooking it up to my router but hardline worked well to my Xbox one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works good, no problems with internet while using this modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definite value for money..hate to pay monthly rents to cable companies..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, but needed more power as a result of devices in the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a strong modem for gaming and this one gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any issues since purchasing this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for any home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked well with time warner cable and my current wifi router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I need it for. I would recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well but doesn't play well with other brands

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't obvious what the issues were when hooking in with the netgear router. High speed doesn't work due to unknown and unexpected limitations with the router. Had to call in to service tech for the router and modem before limitations were understood. Might have to go out and buy a new router to maximize the modems capabilities.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats paying provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be foolish and rent a modem! After a few months it's paid for itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wifi signal throughout the house. All three floors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice if you want a separate Modem and WiFi router set up. Great for Cox cable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. It is/does what it is advertised as. Quality for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So much better than the Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much better than having to pay to rent from Comcast! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our first cable modem. Was set up by Time Warner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked one that could be used with our current speed and higher speed if necessary

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a pro for this type of electronics ..but get one..loving it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Low price product with beautiful design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice product with the channel speed it offers in low price with nice design.

    I would recommend this to a friend