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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 426 Showing 8,501-8,520 of 9,207 reviews
  • Rated 4 out of 5 stars

    faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new modem to take advantage of faster speeds offered by ISP

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment, with good connection speed. A must buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like very Good for durable for long term check it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but expensive. Would have been a better deal if price was less

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this modem for a few years with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get a new modem to take advantage of my providers speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but I ad to have somebody hook it up with my modem and TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like to have this item so I don't need to pay internet provider fees

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device recommended by internet installer as quality device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Technically Perfect..with a clause.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works wonderfully, is sleek by design. However, the blue light emitted at all times forces you to hide it if watching television in the dark. And by hide it, I don't just mean stick it behind another piece of equipment. The bright light is emitted from both sides & bounces off of everything surrounding it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works like it is supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue was the MAC address was hard to read (B's looked like 8's).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greate modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...""...""..........................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest modem I've had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes doesn't communicate w/Comcast properly & I get cutoff from Internet. Sometimes even during the night. Very aggravating! Went back to Best Buy & got a Router, which someone @ the store said would help me with the Internet. It hasn't.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    recommended by friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    followed recommendation of friend who has purchased this item before

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Happy with Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great....again, in store assistance was fantastic!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could not get to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get to work. I am not blaming the unit but my unique setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not what I needed so returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem was not what I needed , the clerk did not understand that I needed a modem that was hooked up by a phone cord although that is what I told him. He assured me this was what I needed so I took it home and was not able to use it and had to drive 45 miles back to Best Buy and return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was mandated by ISP - install was moderate effort - performing well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem does what is designed to do. No bells and whistles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    basic modem for cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets all my needs for medium level data download cable access.

    I would recommend this to a friend