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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 428 Showing 8,541-8,560 of 9,207 reviews
  • Rated 4 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have great range but works OK. Not the best there is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an acceptable cable modem. It performs as needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good modem will but again and get for my clients use

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Short battery life, scratches easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short battery life, scratches easilyShort battery life, scratches easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Arris Surfboard Docsis 3.0 has a MAC prob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not keep a connection with my MAC wireless router. I have to constantly reboot both modem and router to keep them connected. I plan on returning for an upgraded model that allows me to plug my MAC wireless router directly into the back of the modem. very frustrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Compatibility issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed just fine. Called the cable company, got everything switched over, done. A few days later, we lost connection. We spent hours on the phone with both the cable company and Motorola. After all was said and done, Motorola told us to take it back and get a different model. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product would buy it again happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Internet Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good internet modem that is very consistent overall.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Faster than older modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , but it's so bright, it should have dimmer capability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with new modem. Better internet connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, but cost is high for what the product does

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never post modem rental fees, own your modem and save

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears to be a good product. We were kind of forced into purchasing routers and modem to help our cable service and internet service work together. We feel more confident having our own components and this product comes highly recommended at a fair price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to anyone, especially the technology illiterates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good sound for inexpensive sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound for inexpensive sound bar no problems at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and is easy to change to comcast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It runs good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product for the price. No know problems, perfect fit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quite adequate for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new unit and this is adequate for our current needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and their customer service is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product . I will recommended to a f

    I would recommend this to a friend