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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 429 Showing 8,561-8,580 of 9,207 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better, sometimes it desconnet itself from the modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good bang for my buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris aka Motorola surfboard are well made products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality router that is worth the money spent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive and it seems slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it's my house or if the modem is just too slow. But inpayed a lot for this modem thinking the speed would be good. The service is 3 times what I used to have with my old modem and his gets disconnected all the time. Weird. Don't recmend it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's meant to do, no connection drops. Recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This is not a phone modem. That is what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem so I could return my Time-Warner modem and eliminate lease fees. However, it has no phone jack input which I need for my landline and fax. Online research says this device is compatible with T/W, but made no mention of phone. I had to return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well, and no issue. It met my expectation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As good as it gets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple. Reasonable. Good quality. No problems so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my internet conection still not great but its good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem for TWC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem will pay for itself in saved rental costs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem for small house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have a problem w/ con. Unless far from modem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good is very well and easy to use including !!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Approved By Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in April 2018. June 2018 Comcast did an upgrade. Now it does not work with Comcast. Search SB6141 at Xfinity Help and Support Forum. It says End Of Life modem back in 2015

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    recommended by the clerk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have home phone through cable service. The idea was to use this modem in place of renting TWC modem. Even though this is one on approved list for TWC there is no phone hook up. In fact none of modems on the approved list have telephone hook ups. So returned this item to the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wirking as it should 2 months in. No problems setti g it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to reset it much more often than I would like

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this and stop paying your cable provider for modem rental

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, seems very stable also no need to rent any more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just an Okay modem. It loses connection sporadically through the day for system checks and updates. Not a 100% reliable connection. When it finally breaks or I get tired of dealing with it I will choose another option for a replacement.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I'm perfectly happy with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I was tired of renting one from Comcast.

    I would recommend this to a friend