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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 430 Showing 8,581-8,600 of 9,207 reviews
  • Rated 4 out of 5 stars

    Worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time Warner was less than helpful, but finally worked,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Not so great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a recommendation from a spectrum representative. It had to be restarted every other day, or daily. I returned it and bought a Ubee cable modem that works well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    atlantarouter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is relatively cheap compare to the other name brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    required for contiued Comcast service. ATT not available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better than previous product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than previously purchased items would not by

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well great range a definite recommended buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product would recommend to anyone looking for this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still functional after 2 months! Fingers Crossed!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still functional after 2 months! Fingers Crossed!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this for the SB6190. My speed should be 200 megabytes, ut most the time it wouldn't get past 25. The 6190 has worked more reliably and I'm receiving the speed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hmmmmmmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got a new modem because my internet provider said I needed one. I notice no increase in performance, and it puts out so much blue light! I have my desk top in a guest room / office and have to either cover the modem or disconnect so people can sleep.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was over priced, was expecting it have a longer cable to plug into computer but was not. Also, when ordering was led to believe it had the option to be wireless connection too. Not solely cable connection. Very misleading.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Modem for COX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my Internet connection was sluggish and sometimes we dropped the connection. I was told by a sales person at Best Buy that this product would be good. But I have not noticed any difference.... Still bad.. It could be a COX issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Brand is new to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite sure about this brand. Twice now since I've had this item, my internet stopped working. I had to unplug it and plug it back in a few times before my internet came back. Never had this problem with my previous Motorola brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does what it's supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do. I only have 50 meg internet so I can't say it does 100% of the speed stated. The only annoyance is the lights aren't a standard red / green for working not working. It is easy enough to tell I have connectivity though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth to price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 20 M download line with comcast but the internet is having poor speed. I use TV as well which is directly connected to comcasr line and having great quality. Not worth to the money. I have noticed poor performnce of this against my DOCSIS 2.0

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is ok for what we needed it for. We only have a two bedroom apartment, and the signal does cover the entire area but barely. It is cheaper to buy a modem rather than renting from the cable company, so i would recomend this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some confusion over at Comcast, the modem appears to work just fine. It has a blinking light that it apparently isn't supposed to have, but this doesn't appear to interfere with function (??). So far, so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with range and speed on 2.4 g. On 5g it was working fine but in my another room range was very poor so I returned it and bought another on netgear. I mean once you can try , i would not say its bad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy enough to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I like this modem given its speed and reputation of reliability, I did have to return 2 modem before the third one was able to connect with my provider. (Problem with the identification number needed to register the device.)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good modem but price is a little high.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good modem with 8-channel downstream data speeds up to 343.1 Mbps. however, most of this kind of modems is $59.99 instead of 67.99. Thus, if the price is $59.99, it will make more sense.

    No, I would not recommend this to a friend