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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 435 Showing 8,681-8,700 of 9,207 reviews
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product durable and good price I would buy it again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not impressed with this product. ended up returning it for a different brand

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    its an okay modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the motorola sb brand is really just an over hyped brand. modem loses connection constantly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as quick as I would have preferred. Odd that it is required.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is one year and is not working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it a year ago and now is giving me some problems

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    works for a while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit seems to work good for my low usage. But Comcast does not support use and wants you to use their units you have to rent. Paid $70 service call for them to tell me that after a year of using this unit it was the problem with me losing service and or slow speed. I need to update unit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. Nothing great. Had to get this modem when Comcast upgraded their system.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey but effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the rental equipment your Internet company will charge you for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wanted to stop renting from my cable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted 2 save money purchasing my own modem instead of renting from a cable company. Employee there told me this will work so I purchased it for about over 60 bucks tried it out did not work,thought it would be a cable service problem waited for them to come out and check and still didn't work problem is I can't return it after the two weeks . I'm stuck with one that don't work with mines and will have to spend more money and look one that's compatible with my cable service.... I suggest checking with your cable service which modem would work well then ask questions read more reviews more sources better chances

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better than Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it works well, I find I have to reboot way to often.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure. My connection maybe the issue in my condo due to the location

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't the correct router for our system so.we had to return it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic but does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic but works as long as you put your money into a great router.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not notice an increase n speed, but has operated without and issue.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not start!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was defect and needed replacement...not sure if this works withComcast!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was fine but I had to exchange it for one with WiFi.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this, but we have satellite for Internet, can't use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took assistant from the cable company to complete setup

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what your paid for. Wouldn't activate or work properly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product but didn't suit my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a wifi/router modem combo- it wasn't clear in the review.

    I would recommend this to a friend