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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 436 Showing 8,701-8,720 of 9,207 reviews
  • Rated 3 out of 5 stars

    Average modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average performance for the price , had to return it with 15 days.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. wasnt fast. Bought a netgear im very happy with

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Older model but reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for streaming.I Good price for product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because of a online review. It worked ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. Not that fast speed. I will probably. Or buy it again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase and have to exchange 3 times, not worthy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Speed
    Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Works Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great and on my current service plan (100 down / 10 up) I am getting around 70 down / 12 up on my iPhone and 100 down / 12 up on my laptop. No issues and webpages load super fast and any streaming video (Hulu, etc.) starts up in HD without any delay. The lights are a little bright, but that really isn't an issue for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product did not last 4 months I have replace it with a Netgear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ended up returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright but I recommend the modem/router combo

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    arris surfboard docsis 3.0 cable modem silver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work at all. i am returning this for my refund

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hmmmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to speed things up and my videos freeze when liading.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never Purchased this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure why I got this as I never purchased it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keep having to reset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because of high customer reviews. I have had the device for a little less than 2 months and have to keep resetting the modem to maintain speeds. Just before having to reset, modem slows down speeds to just over 1mps after reset get speeds back up to 60mps.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong product via sales rep recomendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above. Asked for something specific which was not provided

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's not a great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good most of the time, lost connectivity sometime.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked good for what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product and had no problems or compalints

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gew=reat Modem Just what we needed for our new Smart TV love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to have good reviews but didn't have a router

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for 2 days and had to return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to use with Comcast and it worked for two days and wit working. After lots of time on the phone, found out it wouldn't download updated software correctly and needed to return it for another modem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Does exactly what it's supposed to do very well!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to work with Comcast to avoid their ridiculous rental fees. It has worked FLAWLESSLY for 2 months now. Great speeds and great reliability! Extremely easy to set up. Must have for Comcast users.

    I would recommend this to a friend