Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 455 Showing 9,081-9,100 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Standard modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, just don't buy it if you need one rested to 300mbps. Time Warner will only taste this up to 100.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Docsis 3.0 modems and this one is the best Value for money when buying from a store.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says on the tin. This cable modem works great for Comcast/Xfinity for the foreseeable future.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    One of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router, fast connectivity. Never had any problems and very affordable compared to other routers.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Perfect modem for the home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and so far no problems. Internet connection has not dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    An Excellent Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent modem. It is very reliable, and he operating temperature is low ( a bit warm only)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    seamless installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was purchasing this for my daughter and wife, and they installed it correctly, on the first try, and with no glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Was worth every penny. I recommend instead of paying the monthly fee for cable box from a provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement for expensive Xfinity modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to avoid Xfinity's monthly fee. Easy to set up, and it saves me money every month.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research before buying the product. Works even better than I hoped for. Speed is great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the modems accepted by TWC. It saves me $$ by not paying leasing fees to TWC. Very reliable and fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great if you want to buy a new one every year!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $94 for this modem in Sept. 2014 and it worked pretty well until recently. This week I noticed that the internet went down a few times, but I assumed it was due to the rarely reliable TWC internet services. We woke up today to an Xmas suprise... a dead modem! No more blindingly bright blinking lights on the front and no more internet no matter what I try. I've never had a modem die this fast, but it's conveniently about 4 months past it's warranty so now I need to buy a new modem and a night light since I had grown accustomed to that room being lit up by this thing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great docsis 3.0 modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked flawlessly for the past 2 months with no resets. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Strongly recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with effortless setup. No need to contact ISP via phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After replacing my 1.5 year old modem.router with a new modem router (which lasted less than 2 weeks), I went for a separate modem router - and the Arris has worked fine .. the router turned out be defective and was replaced within 2 days ... now nearly a month after the first fail - everything is working fine - the wifi, the internet, and so on ... I only hope I do not go through this nonsense in another 1.5 years.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a big tech person, but I haven't had any issues with this modem. It's doing great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    better to own than to rent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    were renting our modem from cable company and bought our own to save rental charge, Was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far, so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works as advertised and it's great to not have to pay rent to my cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Not bad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't notice it only had one network port so I can't run it to two different device at once but it works well enough through my router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super great product - love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Works like its suppose to. We are happy with the product.

    I would recommend this to a friend