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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent choice for a modem. I am using it with comcast with multiple devices and it's fast !

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellant Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. I got it to replace my 8 year old SurfBoard. This thing is monumentally faster! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the surfboard 3.0 because my home internet was lacking to say the least. The 3.0 almost tripled my Mbps on download and doubled the upload speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    SURFBoard Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to avoid the $5 monthly fee from Xfinity to use their modem, and so far it's working fantastically. Should have made this switch sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Cable Modem...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cable modem I have ever owned, very reliable, DOCSIS 3.0, and the 8-channel downstream makes it super fast with multiple devices connected!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Upgrade/Replacement modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for another Motorola DOCSIS 3.0 modem. It was just as easy as the original one to install and commission. Works as described!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Budget Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem when my cable company started charging me for their modem. After reading the reviews, and seeing the item on sale I decided to purchase it. Yes it emits a strong light but where I have it located on my computer desk behind the printer I have no problems with it. It works great! I have saved over $60 a year with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome. We use it along with a wireless router since we have a big home and we stream a lot. Worth the money we spent on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this modem because we didn't like renting from our cable provider. It was fairly easy to hook up and we haven't had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Was very easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is very easy to install, has very fast internet speeds. Overall a great product for the cost. Dealing with Comcast to have it added to your account is a whole other story.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those of us who haven't gone gigabyte speed yet, this modem is reliable and reasonably priced. It offers a good rate of speed with no interruptions. A good choice for those of us not in the superfast lane yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Price

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is easy to install and never cuts out. Also affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Outstanding Modem for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem after I cut my Comcast triple play into an internet only package. Since I no longer needed the modem they provided with built in phone support, I decided to get this rather than continuing to rent one for $9 per month. The modem has been outstanding and has delivered speeds just as good as the one I was renting from Comcast. It will pay for itself in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great internet modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy from that modem because I save money & no more paying for my internet provider for lease.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    works perfectly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a cheap modem to avoid having to pay cox for their monthly fee. This modem did the trick. I don't know if it was Cox or the modem but it did take some time for them to register the MAC address. I used this modem for a year and only rebooted it once. It was very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my SIL it works awesome for her. Her other one suddenly broke and this was the replacement & still going strong!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Setup

    Rated 4 out of 5 stars

    Good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very easy to install and use. I have had no trouble with it since ordering.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works flawlessly with TWC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router so I could skip dealing with Time Warner Cable setting up a router for me and charging for it. It was simple to install and works flawlessly with my wifi router. Speeds are great and haven't had an interruption yet (had it for just over a month)! Very pleased with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid Performing Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to buy the equipment instead of renting from our provider and we have been completely happy with how well this modem has performed!

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected. Does not crash or slow down my connection. Worst part is the lights are very bright and can really light up a dark room.

    I would recommend this to a friend
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