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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 173 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the SURFboard 8 x 4 DOCSIS 3.0 Voice Cable Modem's ease of use, affordability, and strong performance. Many appreciate its straightforward installation and the inclusion of a phone jack for those needing home phone service. Positive feedback highlights its compatibility with various internet providers. A small number of users noted the lack of Wi-Fi capabilities, requiring a separate router.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 173 reviews
  • Rated 5 out of 5 stars

    surge protectors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did you know they need to be replaced periodically? That is the reason I bought high quality new ones. They seem reasonabley priced and the box tells you the amount of protection they will give.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t pay no more

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay the cable company? Will start saving you money within the first year. Plug in call cable company and boom 10 bucks a month off the cable bill

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it doesn't come with a battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy description of "in the box" shows that this modem comes with a backup battery. Well, it does not. No battery is in the box and it is not listed on the actual box. Still saves me $10 rental fee to Comcast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saves money on optimum bill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been paying $10 a month on my Optimum bill for years as a rental fee not knowing that if I purchased one I would save $10 monthly. Thanks to Best Buy I will save $120 annually

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did what it was advertised to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy with help from Xfinity. Phone connection made without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodbye Comcast Rental!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great. I wanted to save money on my cable bill and I have triple play. This modem works great with the phone and internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup, reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same brand of modem that I previously owned, and I was glad to be able to buy a product I was familiar with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard a lot of great things about this modem. Unfortunately, it was not compatible with my cable service, so I had to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good, Price match with Walmart was good best Buy is one place where I rely on technical support for any electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connections and worked very well with xfinity high speed internet. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Converted from rented Comcast router, no problems but activating VOIP did require a call to Comcast (no long wait or other issues).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just fine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exact replacement for optimum's modem, no more rental fee. Works fine, no difference that I can tell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kudos to Comcast on this one - plugged everything in and the rest went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got on sale works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are use it for phone only and I don’t use my phone but seems to be working fine because I see the lights on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cut my cable bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Direct replacement for Cablevision of Long Island. Cut my bill down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that I found this modem at Bestbuy. It can kindly save my monthly rental free from Optimum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable .user friendly interface. Great value and does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Optimim modem with this modem to stop paying monthly fee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want to pay Optimum $10 a month anymore. It arrived quickly, undamaged. Unit works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Modem instead of renting from Optimum. So far works great and saves $9.99/mo.

    I would recommend this to a friend