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Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4.5 out of 5 stars with 314 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the SURFboard AC1900 Dual-Band Router with 16 x 4 DOCSIS 3.0 Cable Modem's ease of use, strong performance, and reliable setup. Many appreciate the improved signal strength, coverage, and range it provides, resulting in better WiFi connectivity throughout their homes. Positive feedback also highlights the router's compatibility with various internet providers and its competitive price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 314 reviews
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and helps me save on my cable bill. Great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good one and it works great with me .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slows down around 30ft. Overall decent. Could be better for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works , I have internet, I have had no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have cable company like optimum for example it’s not compatible

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was just what I needed for a larger home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for over a year with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great everything I wanted it to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual router and modem worth the money i spent. Lov

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for my use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the best advice and works for what I need thnx

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed with this product and the features. It requires the mcaffee app for parental controls but the app hangs up and customer service doesn't help either

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my apartment and it works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to have for videos and movies very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Sometimes spotty internet. Helped me cut cable cord.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this router/modem combo. I would buy it again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't do the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the cable company modem and old router to this modem/router. Seemed that the signal wasn't as strong in other parts of the house. Was not impressed...wished I had returned it while I could.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as Spectrum issued

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I combined modem and router we have trouble getting a good signal around the house...never had a problem with the Spectrum issued modem and Netgear router. Disappointed and too late to return

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as strong as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of paying to lease my comcast modem/router so I purchased this router. It works, but doesn't quite reach all parts of my 3 story townhome. I ended up getting an extener

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does what its supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt do bad, seems to have a slower than usual speed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I didn't have to pay Comcast. Works as intended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent 3 hours on the phone with isp and manufacture. Modem wouldn’t activate properly and was only receiving half of isp signal unreliable unit left me disappointed apparently this is a common issue with this model according to arris huge let down since my prior modems from them have been nothing short of stellar.

    No, I would not recommend this to a friend