Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $44.99
Clearance
The comparable value price is $69.99

Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,914 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced our comcast modem that we had to rent with this one and i'm glad we did. it's more reliable than the one the cable company was providing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Used many before always good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this regularly at home and office. Always easy setup and pretty much plug and play compatable with any system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to avoid paying a monthly modem fee to my internet provider. Does a great job and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with Comcast high speed internet. So far, it is very reliable compared to other name-brand products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great and fast cable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Motorola modem DOCSIS 3.0 to replace the old version. It is very easy to setup, no issue at all.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze and it was up and running in no time. Works well, haven't had any issues with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent stable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a great price. Took the extra warranty in case it would go defective during a thunderstorm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great upload is fast download is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was one of the most user friendly items to set up took a total of 5 mins

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good modem for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price. We stream a lot of video content as we don't have cable, and it works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola surf board modem was easy to install and worked instantly. My internet connection is very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome modem for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this modem to replace one that is rented from cable company. very easy to install. plug and play. awesome

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect replacement for comcast modems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. No issues. Found this for a great price and was easy to put in place of comcast equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Simple modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old modem died and picked up a new one that was inexpensive and works well with my router. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the price and gets the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with it regarding internet speed. It puts out what it's supposed to with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup. No hassles.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone who is a seasoned IT person or the novice alike. Easy setup with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works perfectly with my router and have not had any problems. I am extremely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great, was very easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and was easy to set up. I have all Apple products and it works with them and Comcast xFinity very well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    it's fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what we needed. Again, for my parents for use with a Chromebook and it's their first computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem so I wouldn't have to rent one from the cable company anymore. It works like a dream.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dependable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got rid of our old modem and router because we were having to frequently reset the router and were renting the modem from our cable provider. We don't lose connection any more with the new modem and router, but are not noticing any increased speed on i5, i3, XP. Oddly, XP seems to have issues which arose when these were installed - don't know if that is due to how data is configured or what is going on, need to follow up, using the XP until it dies.

    I would recommend this to a friend