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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,914 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    small compact , just right for desk top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just fits our life style and we are very happy with the product and service we received for best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great, good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanting faster internet speed needed cable modem. Picked this one for features and price. Works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router to replace a old Motorola router that I had for many years seems to do a good can't really notice the difference in speed that is why only three stars

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    WIFE LOVES IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THIS FOR MY WIFE'S SCHOOL WORK, SHE SIMPLE LOVES THE OPERATIONS OF THIS MACHINE; THANK YOU RICK

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Online all the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to access the Internet with no issues was nice. I'm not a techie and the set up was easy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quality, cost effective product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased speed in the system. No longer need to rent the slower modem from the cable company. Winner Winner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works well with my Apple wireless router easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    easy to install..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to install. Had no problems. Saves money...don't hate to pay the cable bill every month!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says. Easy set up andvgreat speeds. Had to update and now the difference is surprising.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation, feasible, would recommend to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a few problems getting it activated, but has worked great since we got that figured out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast informed me that I needed to upgrade my modem to get better service for internet. After installing modem I don't see any difference and at times it appears slower.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so I didn't have to pay for a rental fee from cable provider makes up for cost after 3 months

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous modem quit working so I bought this as a replacement. No issues so far, it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always trusted Motorola, and this modem is just what a household needs. The price is fair and havn't had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Modem for Time warner Cable..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem in the economical range.. Worked great for me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high speed modem does everything you would expect from a high speed modem. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used order online and pick up at the store feature waited no time. Easy set up completed in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    One of the good Cable Modems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the good Cable Modems available and got this on a deal from best buy. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this modem because of its higher throughput than most other modems out there around the same price. I had to replace a Linksys that was a couple years old. Usually, I go with Cisco/Linksys for my routers and modems but the last few devices I've bought have been disappointments (they were wireless routers, not modems, but still...). I will be going with Motorola for my routers switches and modems until I find a reason not to.

    I would recommend this to a friend