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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,914 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to set up. Best buys employees walked me through everything before leaving the store

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    great nodem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup.you just have to make sure your internet provider is supported by the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our old modem died, we needed a replacement quickly. This one was in stock. We got it home, connected it and we are back online.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great item for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem really sped up our cable internet and it was great for the price. No more renting from Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here! Fast internet and streaming from app TV!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very reliable and easy to set up modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem doubled my internet upload and download speed. A really great value and great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read where people had issues getting a modem to work with Comcast. This one was very easy to setup and works great. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works well. The Best Buy people helped me set it up and recommended it. It does the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online and picked up in the store. Plugged in when I got home and it worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great modem for multiple use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to use and set up. Have multiple computers linked to this product and have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up hook it up call internet provider and get it hooked up bought it to replace old modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem for fast downloads!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old modem had to be reset almost daily, so far the Motorola Surfboard has worked seamlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pick one up so you don't have to pay comcast any more money! It ends up paying for itself. Works much better then what they offer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Modem Upgrade for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from my last modem, which I have had for years, great price for this upgrade.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    East Setup; Still Early...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about how easy this device is to install; however, at least in the early usage it seems to struggle when running 4-5 wireless devices in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem speed is excellent and installation was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect replacement for cable co. device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Have had issue with service from our internet provider but modem does its job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to Install and get it up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to install it and use. Although I wish that my internet company would have been more helpful in the procedure.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    no fuss or muss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a replacement modem, it was just plug and play...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item to replace my old slow modem. was easy to install , download is much faster.

    I would recommend this to a friend