Customer Ratings & Reviews
- Model:
- SB6121
- |
- SKU:
- 2836657
Customer reviews
Rating 4.6 out of 5 stars with 2915 reviews
(2,915 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 4 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.working properly. no issues so far.... really nice
I would recommend this to a friend Rated 4 out of 5 stars
Good device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the device. It replaced an old modem that was out if date. We did have to call the cable company to get it set up properly and could not just plug it in. But that was because of the cable service. I would recommend this device to everyone. It's fast and we have not had any problems with the bandwidth slowing down.
I would recommend this to a friend- Pros mentioned:Performance
Rated 4 out of 5 stars
great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this modem, do not go off, and run smoothly
I would recommend this to a friend Rated 5 out of 5 stars
Great Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchase a cable modem/wireless router combined and it didn't fare very well. However, when replaced with this modem and a high-power router, i received every bit of data power i was paying for.
I would recommend this to a friendRated 4 out of 5 stars
Good cable mode
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The modem works well. Had trouble with the first one it wouldn't connect to the Internet. Comcast wi Fi told me I needed to take it back and get another one. I did and the exchange went great. No hassle! New one works great. I am well satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Does exactly what it is supposed to do.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When Comcast said I needed to upgrade my cable modem this was a device that was on their list and cost less than 10 months of leasing the same device from Comcast.
I would recommend this to a friendRated 3 out of 5 stars
Home wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job. Switched from Centurylink to Cox. Wanted my own equipment
I would recommend this to a friendRated 4 out of 5 stars
had to upgrade for internet use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to upgrade my internet modem to support Comcast requirements. This modem was on the Comcast list for my service. I use mainly connected to desktop PC and will support other products, eg tablet, phone, laptop in close proximity. I use for mainly email, internet searches and some gaming.
I would recommend this to a friendRated 5 out of 5 stars
Gets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know if it's my router or modem that has been causing slow downs lately, but the job gets done without having to unplug and replug every couple hours like the rented ones.
I would recommend this to a friendRated 3 out of 5 stars
Not better than Comcast's rental modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems as if Internet slowed down after I switched modem.
No, I would not recommend this to a friendRated 4 out of 5 stars
It does what it is meant to do.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a cable modem, Comcast said we HAD to upgrade and this one they said was great and affordable. So we got it. It does what it is meant to do... Comcast is still calling and saying we need to upgrade our modem.
I would recommend this to a friendRated 5 out of 5 stars
Great Value, Easy toinstall, Reliable performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If reliability, and easy installation, not to mention value priced, are the kinds of things that help you in your buying decision, then look no further. This is the kind of product you need for your home internet connection.
I would recommend this to a friendRated 5 out of 5 stars
Great, easy setup But.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an easy setup, but you do have to call your provider to activate. other than that, plug and play. Save on your cable bill! Pays for itself in less than a year!
I would recommend this to a friendRated 2 out of 5 stars
Nice mid-price modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comcast called and asked me to update to a docsis 3.0 so I selected this modem from their website. This modem did not improve my speed at all compared to the 7 year old modem I replaced. I suppose updating to the new docsis must not have anything to do with speed.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Please go to http://www.surfboard.com/support/
Rated 5 out of 5 stars
Good basic modem to use on COMCAST internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very, very easy to install - plug in the power - plug in the cable from the wall - plug in the cable to the computer and your done. Well, almost - then you have to deal with COMCAST to actually get it accepted by them.
I would recommend this to a friendRated 3 out of 5 stars
Working fine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and it's just right for what I need.
I would recommend this to a friendRated 5 out of 5 stars
exactly what i needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this works great for my family, have not had any issues with it, only problem is the blue light on the front is very bright and lights up the whole room at night.
I would recommend this to a friendRated 3 out of 5 stars
works ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok for me................................!!!
I would recommend this to a friend- Pros mentioned:Speed
Rated 3 out of 5 stars
Lasted about one year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average modem. Used daily to provide wifi for a pc, iPad, two phones, and a cable box. It lasted for about one year. I upgraded to a more expensive modem. I would recommend getting Geek Squad.
I would recommend this to a friend Rated 5 out of 5 stars
Great connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has not given me connection issues since I purchased it 4 months ago. It was easy to set up and find the username/password. I bought it at a discounted price so this was a steal.
I would recommend this to a friend

