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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,914 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal customer of ATT since the 90's and had to switch to comcast and I didn't want to pay for their modem. I tried a older Cisco that I found on Craigslist that barely worked. This modem gives me almost 40mbps more than my plan is slotted for. Being a network admin I do have things configured through a 3rd party router and firewall system in my home. Easy to integrate. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. No set up required. This modem and a new router made my internet much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install! and at a great price. Brings easy to understand instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works well with my Apple Time Capsule. Has not yet dropped connection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and inde you turn it on it just works as expected. No surprises.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works like it's supposed to!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having trouble maintaining a connection to Charter with our old modem (another Motorola). Bought this one as it was on their compatibility list. Haven't had a problem since. Had to call & get the new modem registered but once it was in their system it connected immediately and we haven't had to reboot it since. We get the speed we pay for and it quite happily hands off the public IP to our router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Modem upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our modem for Cox Internet and it is much faster and was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, delivers high speed internet for my home, easy to install and use

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was easy to set up and works perfectly! Replaced my Comcast rented modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    The best rounder for using the Internet !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hook up and use ! Great price for what you get ! It works very well !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and with service provides fast internet with little buffer time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Outstanding Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product exceeds my expectations. Simple and succint installation instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set-Up, Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to cable modems, I'm no techie. Since my old modem died, & we had just purchased a new computer, I called my cable provider who told me to make sure the new modem was a docsis 3.0 high-speed cable modem. I didn't know what that meant (still don't), but the helpful associate at Best Buy agreed that this was what I needed. Set up was easy, & it has worked perfectly ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect modern for my house's connection speed, and set it up in no time at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with easy to follow directions. Very reliable and well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been reliable, fast and I didn't have to reset or restart it since I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very easy to setup and is well built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works great with Comcast/Xfinity, it says so on the box. Just plug in all the cables and watch all the leds lit up and you are done. And it is priced below $50. This beats paying Comcast $10/month to rent the exact same cable modem or buy a $200 high end modem that may not do the job as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one because Comcast said my old one was bad, same model, but as we all know Comcast has no idea what they are doing and I ended up repairing a bad connection out in my neighborhood demarc. Didn't return this one because Comcast said it would take 3 business days to switch back to my old modem. What a bunch of malarkey. So now I have two good modems and one bad service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    so great i bought 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out I was renting a modem from my cable provider (one of those things I never thought of) and went out and bought this the same day. The set up and activation took about 5 minutes with my provider. I bought one for my mom (she too was renting) the setup was done in no time but activation with Comcast took substantially longer than my provider. But regardless this is a great product

    I would recommend this to a friend