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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,914 reviews
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Was a little difficult at first getting connected to Cable internet. The issue wasnt with the Modem, it was with the Cable internet connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice modem for starters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to get an upgrade on my upload and download speeds for the internet but am unsure if it helped or not, but also I'm not a tech guru.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought for gaming as recommended by Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pumped about getting the modem for gaming because it came highly recommend. As mention before, it is no different than any other regular modem. I saw no difference in game play period. I do have the highest speed offered by Comcast. At times the speed appears to be hampered or so called "lag mitigation" by Micro Soft, but the Modem that I had through Comcast performed the same. I'm just 90 dollars in the hole. I would take any recommendations or solutions to improve game play.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best at Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best unit at the price right now. Set up was easy. This is the recommended unit by my cable provider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average speed, movies can be slow at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We watch movies through the internet using Netflix and Amazon. Occasionally, movies need to buffer. When accessing the internet, it is average speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with this modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Motorolla cable modems, they have excellent reviews online and they are recommended by Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this modem for my high speed internet. As soon as I connected I have eliminated all my connection problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, but when used with my old router, it requires a few resetting now and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to hookup and is a good looking design. Was one of the modems tested and recommended by time warner cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the money saver...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great way to save on rental fees from the cable company. Should pay for it self within 6 months or more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent buy that will save you money...with this modem you don't have to rent from the cable company anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product: replaces a defective one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding quality for the price. It is amazing to me still that this tiny piece of equipment can do so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay monthly fees when you can pay the cost off in a few month and reduce your bill long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice modem.. works great throughout the house!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great throughout our home and has given us no problems!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a great upgrade addition to home network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old would stop transmitting the signal sometimes. this has not stopped or had interruption since hooking it up. so far pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, bought this to replace a failing 10 year old modem, hope this one lasts as long as my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great alternative to paying the monthly rental fee to TWC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Modem was effortless to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person got me pointed in the right direction after I told then what I use it for and its awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is way better than the modem that Comcast rents out. Only now I don't pay Comcast for the rental.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous modem would periodically lose its connection but I haven't had to restart this modem once since installing it a few months ago.

    I would recommend this to a friend