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Customer Ratings & Reviews

Your price for this item is $44.99
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The comparable value price is $69.99

Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,914 reviews
  • Rated 4 out of 5 stars

    Works with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem and this one was recommended by an associate at Best Buy. Good recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a modem. Not much more to say. Plug it into the wall, plug in the cable and plug in computer, done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product to replace the one rented from cable company!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem for basic internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to go with a basic internet package from Comcast. It was so easy to hook-up, I didn't need any other assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Decent router with good range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router with pretty good range and provides a good connection and is easy to use and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it's doing what it's worth. It's pretty consistent, hasn't disconnected. I've been using it for about a month with TWC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all the only down side is the cost. Otherwise it's great. Took a minute to hook up and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far,so good! No problems at all.Honestly don't' see a big speed difference between 2.0 and 3.0

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, basic modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as described. We have had zero problems with it. It's not the fastest available, but it accomplished what we needed it for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a decent modem but for some reason it keeps losing connection went back exchanged it for the white one with router built-in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money w time Warner every month -$8 and work faster processor. High recommend for everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install..never dropped the connection since i bought this modem..value for the money..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a tank. Setup was easy and super stable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for any home, works great for gaming and streaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it for less at TigerDirect and Staples. It is several models old. Your cable provider has the newest for similar price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it besides the intermittent dropped connection. But only has been issue twice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why rent a similar, if not the same from your cable provider when purchasing this modem pays for itself in less than a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was $20 cheaper than the same modem from Cox. COX activated it with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for about half month and everything seems to be perfect. good modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cable modem. Why rent from your cable provider when you can own your own.

    I would recommend this to a friend