Customer Ratings & Reviews
- Model:
- SB6121
- |
- SKU:
- 2836657
Customer reviews
Rating 4.6 out of 5 stars with 2915 reviews
(2,915 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
good modem for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product, motorola always delivers, better than most modem and is a docsis 3.0
I would recommend this to a friendRated 5 out of 5 stars
Better than renting one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely better than renting one. It does modem things well.
I would recommend this to a friend- Pros mentioned:Speed
Rated 1 out of 5 stars
Does not work with Comcast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this when I switched to Comcast cable. After three weeks, I returned this to the store. It would have random periods where it would time out losing connection. Regular internet users would not notice this. If you were streaming video or playing online games you will notice as you will lose connection. If you ran a ping test with -t you would see over time "Request timed out" at random but sometimes frequent intervals causing packet loss and lag. Had Comcast to the home 3 times believing it was on their end. Frustrated I went out and purchased a Zoom Model 5341J which was cheaper. After getting it set up with Comcast, I have not had a problem since and my upstream and downstream are significantly faster than this motorola modem. I liked the interface screen for the motorola modem - it gave more information but the motorola modem and Comcast are just not compatible. Save yourself much frustration, you have been warned.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Does its job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is supposed to do. I don't understand the bottom light - red or orange...makes me think something is wrong
I would recommend this to a friendRated 5 out of 5 stars
Buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save the money that a cable company will charge you and buy this product.
I would recommend this to a friendRated 5 out of 5 stars
Happy with Motorola products.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase Motorola product. My last modem lasted longer than most. Good product.
I would recommend this to a friendRated 5 out of 5 stars
great product for a medium size home (2200 Sq ft)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides outstanding coverage for our entire home.
I would recommend this to a friendRated 5 out of 5 stars
nothing to it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Contacted the cable company and had it running in minutes. Didnt have to configure it.
I would recommend this to a friendRated 5 out of 5 stars
great modem to surf the internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a good product as it is but it would be a whole lot better had it been wireless
I would recommend this to a friendRated 5 out of 5 stars
Nice modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice modem for time warmer cable customers. Better than give monthly fee.
I would recommend this to a friendRated 5 out of 5 stars
Good overall product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works like a charm...no issues setting up and was able to get it working in no time
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been better if it had an off switch... Motorola always builds a product.
I would recommend this to a friendRated 5 out of 5 stars
Great router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend products from best buy. They have evry thing and the help what we nead
I would recommend this to a friendRated 5 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problem free - saves from having to rent from the cable company !!!!
I would recommend this to a friendRated 5 out of 5 stars
excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to upgrade and up graded with same type .Good peace of equipment will buy again
I would recommend this to a friendRated 5 out of 5 stars
better than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had been wanting too upgrade for a while this was a excellent buy and a decent price
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would tell my friends about this item because it's a great and easy to work.
I would recommend this to a friend Rated 4 out of 5 stars
Functions 24/7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No blazing speed but delivers the internet to the router through an Ethernet port. Dependable if only just basic.
I would recommend this to a friendRated 4 out of 5 stars
Had to get upgrade for cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good so far. It was easy to setup. Did have to call the cable company to have it pickup the mac address.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Typical cable modem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Typical cable modem. Very easy to install until it's tiome for cable company.
I would recommend this to a friend