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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,914 reviews
  • Rated 5 out of 5 stars

    Great product. Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a month no complaints. Quality is worth the cost

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up router. Nice size, weight and color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for vacaton home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent signal strength to reach all wireless devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The output matches the input. It doesn't get hot and does not use a lot of power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked as advertised. The previous modem required constant re-booting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Priced good and great quality. Great product name that I trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well for my purposes...connectivity is excellect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much better than old Motorola modem. Still must be reset at least twice a day to regain internet signal. I thought a DOCSIS 3.0 was supposed to be better than older technology. I suspect this problem is endemic to Motorola modems. Not 100% satisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good produce . Replace old one after lighting damage

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 1 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem as an upgrade to the one I had from the cable company. It works very well and was very inexpensively priced. It is much better and cheaper than renting one through your cable company

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does the job-mostly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Admittedly I'm not sure if it's my provider or this modem, but anytime I disconnect my laptop and then bring it back home I have to unplug/reset the modem or it won't recognize the connection. And because the modem comes with a 1/2 page piece of paper as instructions/troubleshooting, there's nowhere to go for help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    it is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast. It was alsofast toddy it up and use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a little tricky to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to call the company to get the setup complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 3.0 modem if you want separate router/modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for use it. Sell it cheaper, so people buy more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great signal. What else do you need?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for home internet needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Highly recommend!!! Great price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for us that are tired of buying ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home use good bang for your buck quiet ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make sure you call internet servicer BEFORE instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not easy to change from older system to this one with information provided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and does the trick. No need to lease one from the cable company.

    I would recommend this to a friend