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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,914 reviews
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like it. Very ez to set up hope it don't brake on me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    good cable modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and works well with my linksys wireless router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple and fast to set up. speeds on the router are great also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a docsis 3.0. This did the job. Easy to install and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great price-solid connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, very affordable for the amount of work we use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set up. Had not problems and quick speed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This modem does a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does a great job. Reliable connection and great price!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works great! Adapts to comcast modem requirements

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Works Well for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up was straightforward. The modem has been in use for two months without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Cable modem work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cable guy was able to install it with no problem it works great

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is working great, easy set up and no connections issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went ahead and bought my own Modem before switching to Comcast and this one has had no issues thus far. No problems at all. My ONLY con would be the lights on the front. They are BRIGHT, so if this will be in a room you will be in in the dark, then I recommend covering those lights up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good modem, good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem. Easy to set up and works great. Happy with the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, no problems. I would definitely recommend this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Docsis 3.0 ...... that's what you need to know! If you are a Comcast customer, this modem is much better than the modem they provide for you, & will save you the $8 a month to boot. If you do go that route & you need wireless, don't forget to purchase a wireless router as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was simple to connect and setup. It works fine with a Netgear router, however a Belkin router I also have would not keep the wireless connection. Don't know what caused the problem but I just use the Netgear and all is well. Bought on sale at a good price and saves me the cable company modem rental fee. Will pay for itself in a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price
    Cons mentioned:
    Wifi

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, bought it for Comcast high speed internet. Easy to install, cheapest (or one of) modem available. There's no built in wifi though, so you'll need a wireless router if you want to connect wireless devices (iPads, iPhones, etc).

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    A fantastic modem! Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem runs extremely well and spits out some great inernet

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good High Speed Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a letter from Comcast informing me that my modem was not DOCSIS 3.0 capable. Comcast recommended that I purchase a new modem. I went out and got the Motorola Surfboard. It was pretty easy to install. I just had to call Comcast to give them my new MAC ID written on the box and modem. My internet has been stable since the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same model I was renting from Time Warner. I bought it, hooked it up, and once TWC got it connected, it's been working great. Plus it saves me $7 per month on rental fees. It'll pay for itself in less than a year.

    I would recommend this to a friend