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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,914 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    arris-surfboard-docsis-3-0-high-speed-cable-modem-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a arris-surfboard-docsis-3-0-high-speed-cable-modem-black - no issues very good modem I had the prior mode 2.0 for several years , the only reason I had to buy a new one is because Comcast is now using a 3.0 -

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Good modem for Xfinity customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and works well - much faster internet access now!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this modem easy setup and speed is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    A great DOCSIS 3.0 cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feared having to change out my old Sufmodem that I've had for about 10 years. I didn't want to change it out because of the painful experience I had when I switch to my own cable modem rather than renting one from Comcast. It took me about 2 hours that first time. I think they made that experience painful because they want you to rent their modems so it becomes a cash cow for them. However, they must have learned their lesson and the switchover was very easy so kudos Comcast, Xfinity or whatever your name is now. This modem works very well and even though it is not the higher spec'd modem. I would highly recommend purchasing this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy, Don't Rent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swiched from DSL to Cable and need new modem. This hooked up with no problems and I get over the 50MBps so I'm happy. Pays for itself in about 8 months versus the cable company lease fees.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Easy To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does what was described. Easy set up and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Motorola SB6121 Cable Modem at home for several years and am very pleased with its performance. Purchased this second unit plus a Netgear N900 wireless router to install at a friends house who was living with old slow Linksys equipment which was providing less than 10mps download speeds. My friend is very pleased with the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great simple modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have comcast internet and they were charging me 10 dollars a month to rent there modem. So I decided it's time save money, so I went ahead and bought this one and it works great would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to use, no problem to set up at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Size is perfect, lights look good. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works great. No complaints here. Happy customer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this internet modem with Comcast service for over a month now and not once did I have a problem with that. It was super easy to set-up and was quite straight forward. I will recommend this Modem to my friends for future purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Easy to install. Has adequate speed for my needs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    fast easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy fast set up works great, fast speeds and highly rated.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace my xfinity rented modem/router 2in1, the xfinity one was very poor , it often got disconnected. This Arris Modem is very good, I have used it for over a year already, constantly on 24/7, still works like a charm. highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Worked perfectly since I installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install, sold for a good price and has worked perfectly since I installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great modem, easy to set up, and saves me money every month

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem works very well speed of this modem is great

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Works better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed no problems. Setup was quick and effortless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great worth the money, easy set up saves me 10 dollars a month in rental fees

    I would recommend this to a friend