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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,914 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good product good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do. Handles any internet speed we're going to be getting with ease. I could've gotten a fancier one, but this will last me and be fast enough till DOCSIS 3.0 becomes obsolete.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    why pay comcast??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great. Instantly saw better results when streaming in mutiple rooms. Comcast will try to hassle you that it does not work, but don't fret, it does and better than the one they provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what it says...works with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says and it works with Comcast internet. We selcected it because we have an old house and very thick walls. The Comcast installed said it was a good choice based on the walls we have.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Comcast Xfinity and got a bundle package. They suggested purchasing the modem to avoid monthly charges and save money. This modem has worked perfectly. Good price and I have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Works well and is small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As above, its small and super easy to set up and use. Its almost too small, but so far, it allows flow of data so much faster than anything Time Warner gave me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ditch the cable company's modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Was having all kinds of technical problems with my devices shutting down. Once I connected this product, everything instantly, and I do mean instantly, began to work. Have had no more problems. Highly recommend purchasing this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Setup

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to get off the cable modem rental fee. In less than one year you will save it's value. It's easy to setup. No problems so far. Product looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best cable modem at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cable modem to replace a rental modem with Xfinity. Now I can save $10 each month by not having to rent a cable modem with Xfinity and I've seen double the speed compared to the rental. My Xfinity speed: Rental modem = 50 Mbps~ This modem = 120 Mbps~

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good buy for good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought this to replace an older one hoping it would be faster, but I guess the old one was just as fast. I'm happy with it, can't beat the price, prob should've done a little more research on speed comparison, could've saved 50 bucks!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable company informed me that the modem I was using was no longer compatible with the new, higher speeds that their systems were generating. After consulting with the cable company & checking the reviews on this model, I purchased it. It was a breeze to set up and it has performed as all the reviews said it did. A great modem. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Don't Rent a Modem...Buy Instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cable modem after I got tired of leasing one from my cable company. I don't know anything about cable modem's so I purchased this one at the recommendation of the sales rep. So far, so good. It's fast enough for what we use internet for which is browsing online and streaming online movies.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Seems to work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem since Comcast upgraded to DOCSIS 3.0 in the hopes that our Internet speeds would improve. The speed did improve somewhat and I no longer get hassled by Comcast to upgrade. This modem was on their list and had favorable reviews. It was very easy to setup -- it took all of 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom who needed a modem for her Comcast set up. Very fast and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does what it is made to do without snags

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DOCSYS 3.0 modem does what it is designed and built to do and I have had zero issues with it in the month I have had it in use. I get great online speeds with it and am totally satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Save Money from Renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been renting the modem from the cable company for two years, when they increase the rent to $6.99, I decide to buy my own and save money in the future. So far I have nothing to complain about my new modem. I have it for more than a month now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Setup

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this up and running for two weeks now. Easy to set up, easy to manage, works wonderful! Great for not having to pay comcast $x a month for a rental.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. I plugged it in and activated it on my comcast account and it worked. I used a laptop directly connected to the modem via Cat6 cable, not over my internal home network. Immediate big speed jump in home network. all is good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research and read previous reviews on this product and decided for the quality and price, this was and is the best modem for me and I'm sure it would be for you. The range and signal strength are adequate for your normal size home.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended. Definitely the way to go if you're a Comcast customer, because you not only save on modem rental fees, but you're not forced to share your internet connection with the entire neighborhood. Newer Comcast rental modems broadcast a signal that can be used by anyone near your modem. It's not only insecure, it slows down your speed if you have this newer type of rental modem. Therefore, if you're a Comcast customer, you have an incentive to buy your own modem.and this model is certified to work with their system, which not all modems are.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great with Time Warner's Internet Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a basic internet connection. Typically, with the given equipment, you can notice the speed limitation of your connection. With this while I know my connection is at a limited max speed it works fluently enough that you don't notice it.

    I would recommend this to a friend