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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,914 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good modem just does its job. It is your interface to the cable company. You should not know it is there. It allows you to save the 5-10 dollars a month you would normally pay them (as if you don't pay them enough?). This modem works great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, easy to install, had a small space to fit into and this worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good modem, no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace rental from cable company because lease prices went up. It is updated version of modem they offered. Very easy setup, no issues at all so far (have owned for 6 weeks). Will update if issues arise, none expected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem for average usage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy, we were using a rental modem from our internet provider and I bought this one so we would pay less on our monthly statement. Since we've been using it, not only have we saved monthly, but our I ternet speed has increased noticeability. Well worth the money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected Power, Connected coax cable, gave my cable company my MAC address and everything worked like a charm. No problems whatsoever. As long as the top speed that this thing can crank out is acceptable to you, this is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good modem for the price. I have a fast speed connection and have always received max speed using this modem. Others supporting 100mbps plus speeds are far too expensive and can provide equal performance at best...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good basic cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cable modem since it seems a solid basic unit. I don't believe in all-in-one units with routers built into them. I would be asking for trouble. I followed the colored guide included and I was up and ready within 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Satisfied with my purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read that this modem was a nightmare to hook up if Comcast is your internet provider but the price was too good to pass up. I called Comcast to set up the modem and in no time at all I was up and running without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little worried at first that this would not be a good modem. Boy was I wrong, this is a GREAT modem. Handles all my internet perfectly, and works great with my asus router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Motorola Surfboard Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with multiple cable providers, easy to set up and comes with a 1 year manufacturer warranty. Purchasing this will eliminate modem rental bills and pay for itself after 7 months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem to replace Comcast Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this after getting frustrated with Comcast's equipment. It hooked up so easy and our internet speed was instantly faster. No complaints. Plus, no more equipment rental fee from Comcast so it pays for itself in 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate on the floor recommended this item to me, as I had been told by my internet installer to get a different type (router/modem combo) that was much more expensive. This has worked great for me (easy installation).

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to lease a modem since the cost of leasing after 10 months could buy me a modem. The technician who installed my Internet suggested this model and so far it's been great ( installed it almost 2 months ago).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the modem to go with my Comcast internet service instead of paying Comcast a rental fee every month. Modem works great and offers great speed with the service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have TWC and was looking for a compatible modem that was reasonably priced. This had easy setup and is working great. It also works with the D-Link router I already had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    low price, easy to install and saves me $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. I was worried about how difficult it would be. Time Warner has a write-up on how to add your own modem. Saves me $ 10 per month, payback in less than 5 months. Had to buy a 1 to 4 cable signal splitter.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Comcast compatible and cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far does the job (1 month mark) despite Comcast taking a week to "register" this modem. Way cheaper than buying or renting theirs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem, works for Time Warner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was tired of paying a monthly fee to lease a modem from Time Warner, so bought this one. Easy to install and get activated. Will pay for itself in less than a year! Highly recommend to anyone with Time Warner Cable internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good router for good speed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was advised by my internet provider to get this router as a replacement for theirs so I didn't have to pay a monthly fee . We've had it for approximately 2 weeks now and are very satisfied with the speed it provides.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, replaced my Comcast rental, so it will pay for itself soon. Was a little challenging to set up on my own w/Comcast (Comcast fault, not modem). After hanging up in frustration with Comcast, I pushed a button on the modem that reset it. All worked fine from then on.

    I would recommend this to a friend