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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,914 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Comcast FL Working Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace my leased modem in Florida with Comcast cable service. Modem is working flawlessly, and I no longer have to pay a monthly lease fee for Comcast cable modem, Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great and simple product for a cheap price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this modem is pretty basic but that is what's good about it. It provides just the basics of what you need to have an internet connection. Pairing this with a wireless router will make the process a lot easier!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem recently. I use COX internet. It works well. Just had to call the internet company for provisioning the modem. It started working immediately. Very easy to setup and very fast too. No glitches so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Does what it says and Best Buy plan works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade modems when internet service was upgraded. Got this modem and works as described. A lightening surge knocked it out so I took it to best buy and they replaced it for a few bucks because I had the protection plan. It's what you would expect from a modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the modem for about 2 months and have had no issues with it. I work for charter communications and this modem is commonly used for us with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome modem. I have several friends that use this exact modem and love it. I was a small challenge to set up, but I have had no problems since setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discovered by chance that my constant HS Internet issues were directly related to an older modem which was un able to handle the high speed traffic. Although I had asked several times I was usually told the modem was ok. Chance meaning after many trouble calls to cable company for internet issues I happened to reach someone who actually new what they were doing. Have had no issues since installing this newer device. No more reloading of streaming videos in particular.This is a good product at an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    the right stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've changed my Internet connection for a faster, so my IPS sent me a letter suggesting me to change my modem so I can get a better service. I chose Motorola Surfboard docsis 3.0 and it works just fine. Self installation and I was ready to connect to Internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a modem/router as supplied by Xfinity (at $10/month). This new modem, and a new stand alone router are doing the job. (I actually had to swap out the rented combo unit twice prior to my purchase)!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem when it was on sale. Had a little trouble with comcast service at fist, but once issues were resolved this modem gave good bang for your buck!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works well. I replaced a lousy Xfinity modem/wireless router with this. It will pay for itself in less than a year. I'm pleased with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem features Gigabit Ethernet connectivity for fast downstream and upstream data speeds. Six multicolor LEDs indicate the operational status and a color-coded rear panel ensures simple installation.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace comcast modem. Saves me money in the long run, I don't have to broadcast their hotspot for free and the modem just works. That's the best part: IT JUST WORKS. Not one bit of trouble with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem because I needed to upgrade from DOCSIS 2 and it was highly recommended on the Comcast website. This modem was super easy to install. I just swapped it with the old modem and it started working.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docs3 modem that work great with comcast service. I save $3 every month so the device is actually paying for itself

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to use for Comcast. I checked Amazon and BestBuy web site to find the cable modem has good rating and cheap. I have Apple Time Capsule and use it for wireless AP so I want to buy a simple cable modem. When I opened the box, I was surprised that the modem was light and looks not good, I thought the cost to produce this was much less than I pait to buy it, but it was easy to install and use. Performance was good, no complaint. If you find a non-wireless cable modem, this would be a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works like it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a good price needed a modem and didn't want to spend alot. I have 25 Mbps internet and usually get around 15 to 20 works fast enough for my needs, gaming streaming browsing. Happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. It was one of the recommended modems of Comcast. I bought it since it was low priced and way better than paying $10/mo to lease from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excellent cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stop paying comcast's 10 dollar a month fee. This thing pays for itself in less than a year, and makes sure you're getting the advertised speeds from comcast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast. Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug it in. Call you cable company to give them the unit ID. You are off and running fast, saving the monthly charge of modem rental. Payout is about 8 months.

    I would recommend this to a friend