Customer Ratings & Reviews
- Model:
- SB6121
- |
- SKU:
- 2836657
Customer reviews
Rating 4.6 out of 5 stars with 2915 reviews
(2,915 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Exceeded my expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Comcast for internet and this modem worked perfectly with their setup. It was smooth, easy and highly convenient and way more inexpensive than using their modem. I highly recommend without hesitation.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Best and cheapest modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this modem so I did not have to pay the ridiculous $10 a month to Comcast. It works fantastic and it's saving me a lot of money in the end. I would recommend it in a heart beat and I actually have.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Excellent With Comcast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great download speeds , I liked the enhanced security features, great and Reliable connection , and it is very easy to set up
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this modem to replace a "rental" from the local cable company. It works fine...no issues. I've had it for about 2 weeks and I have not had to reset it. Reasonably priced option to rental.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Works Perfectly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This model replaces the need for leasing a Time Warner Cable modem and paying a monthly fee. I think it pays for itself in about 11 months and then never have to pay them again. It is very fast and probably better than the one that you are given as a rental (which is usually old and already used). Can be used with a wireless router to make your internet wireless (I bought mine separately)
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
High quality at a reasonable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While setting up service with my cable company, the CSR informed me that I could purchase my own modem and save more money. I'm so glad he recommended this product because it works great and now I don't have to waste money leasing a modem for $10/month.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Fantastic Modem for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works flawlessly, one of the best modems I have invested in and was a great price for being a comcast capatible modem!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace the rental modem from Comcast and am happy I did! I have had as high as 110 MBS download speed and never a hiccup. For the price it was definitely worth it!
I would recommend this to a friend Rated 5 out of 5 stars
Replaced leased cable company modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this modem and canceled the leased modem from the cable company. This has worked seamlessly. I had to call the cable company to activate it, very simple process, should have done it sooner.
I would recommend this to a friendRated 4 out of 5 stars
Great Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem works great and fits well on my desk not taking up too much space. I only gave it four stars since every now and then I have to restart it - not sure if it is the modem of something else that makes our internet flake out once in a while.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
High Speed like it should be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a Motorola Surfboard that worked great for years but it started to drag its feet. Researched new options and came back to the DOCSIS 3.0. Wow what a difference..Back on the superhighway of speed again
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great range and easy set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set- up out of the box. It works well throughout the house. I have it in a small room downstairs and it goes to the opposite end of he house upstairs. It is a small house, but still I am pleased.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is just perfect. Streams my internet just how I need it to. I am glad I went with this recommended modem instead of one referred to me by amazon. Best Buy continues to amaze me!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great modem!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My internet provider told me that I needed to get a new modem. They suggested a few and I picked this and it has worked wonders! No interruptions!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
The perfect router for my home internet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a personal recommendation from a friend and it did not disappoint. I use this in conjunction with my Google onHub; I also have the most modest internet package. I have two boys who are always streaming (and I am definitely in the mix) and our service is AMAZING! Love how compact this is. A definite upgrade from the dusty, hefty box I had with my cable provider. Has already paid for itself. Forget renting your box when ou can buy this little gem.
I would recommend this to a friend - Pros mentioned:SpeedCons mentioned:Heat
Rated 4 out of 5 stars
Better than Time Warners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this modem to replace Time Warner's and so happy I did. Time Warner's modem keep dropping connection and when I had multiple connections at once the speeds would drop a lot but this Motorola seems to hold up even with 3 gamers in the house. Only negative part is i realize it can get really warm when internet is being heavily used (large downloads) but read that its normal for any. Highly recommend this modem specially if you have horrible Time Warner.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Don't use ISP provided modems!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 100Mb/s internet plan, but with the modem that my ISP provided, I was only seeing 50-60Mb/s. After installing this modem, I was finally getting my advertised speed, no more bottle neck!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
excellent purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to purchase a modem instead of renting for my Comcast Wi-Fi. This device was recommended to me, it was on sale, and it is supported by Comcast. It does what I need it to do, so I am pleased!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
A good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old modem did not work a few weeks ago. TWC came to replace with their new modem and charge us more monthly without letting us know. So we got this Motorola modem from Bestbuy and it works great.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up to router. Had problem with older modem working with Comcast Went to Best Buy bought this router at a very reasonable price after hooking up problem went away surfing the net again
I would recommend this to a friend

