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Customer Ratings & Reviews

Your price for this item is $44.99
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The comparable value price is $69.99

Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,914 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This is awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves our home very fast internet and has no troubleshooting at all this is great for the first time buying a modem !

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 5 out of 5 stars

    Comcast/Xfinity modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great ! Note : no wifi I did try the other model that had wifi/modem . I did think it was as good, wifi kept turning (off and on) for no rhyme or reason.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this based on the requirements my cable company said I needed and it worked! Is saving me money on the monthly modem rental my cable company was asking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new router to accommodate our faster internet speeds and surfboard is an excellent choice. This router hooked up very easily and has worked great since!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product To Cut Internet Bills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best purchases that I've made. It allows me to save a bit of money on my cable bill, which is always good. Setup was easy and straight forward.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast and Reliable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Motorola Surfboard modem, bought this cuz I never had any issues with the first one. That one is obsolete, hopefully this will last just as long.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Stop renting from cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my cable provider rental unit. Installed easily and has worked like the rental every since. This item will pay for itself in 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Save money, use this with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money each month and use this modem if you have Comcast! Great modem, fast speeds... my speeds actually increased!!

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 5 out of 5 stars

    Worth what you paid for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is not a wifi modem, it has the benefit so that in case modem breaks down, you dont have to reconfigure the wifi on the new one. It works flawlessly so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just attached the cable, plugged it in and it worked. I checked the speed at 30 Mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem to replace Comcast rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated paying an extra $10 a month for the Comcast rental. This pays for itself in less than a year. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works way better than my old modem. Which was from comcast that I was getting for free. Once that died and they made me pay I upgraded. Should have done it before.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem decent price sleek design makes it easy to put away instead of that bulky wireless gateway that comcast has im overall happy with this product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem for high speed internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ARRIS - SURFboard DOCSIS 3.0 High-Speed Cable Modem works great with Mediacom high speed internet. It says me a fee or $7.50 per month for their modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great Modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of renting. Read the reviews on this modem (recommended by my isp). Some said it was hard to install, others said it was easy. I'd say easy as it took about 10-15 minutes to get it installed and up and running. Since the install I've had no problems with the unit or it's performance. Highly recommend this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good product and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended by a friend to buy this modom. I have been using it just for a month. So far it works fine. Hopefully it will work for at least 3 years. Then I will come back to give it 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my father-in-law, he doesn't d not have wifi or Internet access previously. It does everything we needed it to do and was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast docsis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast required this in an effort to get the highest speeds possible. Works and was exactly what we needed to enable multiple xboxes to game online together.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. I have not had any issues with this product. It is definitely better than the Time Warner Cable modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Perfect for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect, it does not slow down nor do I have troubles with it. It also goes up to 343 Mbps not even the highest speed internet goes up that high so you'll be great with this product

    I would recommend this to a friend