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Customer Ratings & Reviews

Your price for this item is $44.99
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The comparable value price is $69.99

Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,914 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all I need it to do. Works great. Its an alternative to renting the modem from my cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great High-speed Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this modem for a new internet subscription to Xfinity and have been using it for a month. I haven't had any issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and easy to set and works for any Comcast speed internet

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My server required that I get a new modem. I decided to combine my modem and router by purchasing this Arris-SURFboard Docsis 3.0 High-Speed cable modem and I am pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a modem that I had thru my cable company. It hooks up easy and I had no trouble getting it connected thru my cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Highest rated and tested

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem due to the highest rating comcast tested this model. This assured me that I'll have years of use and support if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good for high bandwidth user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Comcast internet connection. Allowed me to receive the full internet speeds of my plan

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to set up and get going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unplugged my old modem and hooked this one up and called my internet provider and i was set up and going in minutes and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a single person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a great modem for a single person or person that does not really stream a lot. I have 4 people living under my roof and it simply could not keep up with all the gaming and streaming. We are cord cutters, so we stream and game, and with everyone online this modem just could not handle the traffic. We returned this modem and stepped up to a much more expensive Motorola modem and it works fine. I give it five stars as it would have worked fine for a single person, I just needed a much more powerful and capable modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in store. It was the ONLY wired option they had, so I went with it. We don't want absolutely everything in our house to be wifi so this was a good solution for a wired modem. It was EASY to set up, WORKED from the start without any issues, & has been great for almost 2 years. I WOULD buy this again & DO recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does exactly what it is supposed to do. I have had no problems with it. The internet runs smoothly and I have yet to reset it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has worked well, had decent range for a 4 br house. It was pretty easy to set up for myself (semi technically inclined).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works to save some money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great. It's also a great thing to pick up so you don't have to keep paying the rental fee to your internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for 2 months no problems easy to hook up easy to get information on and it was easy to order online great support through Best Buy in the item has been good

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great and very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been working great since day one. No problems so far and very fast internet speeds. Looks very good up on your shelf too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is very easy to use. All you have to do is plug in, setup a password the first time you connect to it using any device, and go. It has a decent range of signal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints so far..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it seemed to be best suited for my internet provider and so far have no complaints..it works well with the netgear router i purchased to accompany it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Not on my Comcast bill anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get out from under Comcast rental fees. This purchase was the route to that end. Works great, and Comcast installed it with no charge.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a modem when my internet provider changed. This model works with Xfinity and only took a few minutes to get us back on the air.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as far as my knowledge in modems goes, it is a good deal. It fulfills its purpose and has a good prize. Nothing bad to say about it.

    I would recommend this to a friend