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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,914 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until I switched to FiOS and couldn't use it anymore and had to use theirs :( Highly recommend though!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price on this unit was good and the cable installer had no issues installing this unit. I have not had any issues after the install while using it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Liking it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ditching cable modem, Best Buy rep knew exactly what I needed. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great wireless modem for the price. It's as fast as the Internet is ever going to be using Xfinity lol!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola - SURFboard DOCSIS 3.0 High-Speed Cable Modem - Black is easy to set up and easy to use. It looks fancy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cheap and it perfectly works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised about this product. It eliminated all my connection problems. My speed went up. Trust american brand.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price. There are others that don't deliver as well but ask a premium price. Simply works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install just had to call comcast and give them the MAC address save me $10 a month worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem for Cable !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem for Cable !! Im use this Modem with Xfynity and Works Perfect....!! And my Router Don't have any Problems...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem to replace TWC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace Time Warners. Works perfect. Speeds are actually faster than the leased modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Comcast Xfinity and saved on their modem rental fee. In a few months time it pays for itself!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy setup, reliable. Best modem for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT CABLE WIFI BOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WANTED TO STOP PAYING TIME WARNER A RENTAL FEE, WENT OUT AND BOUGHT THIS UNIT, WORKS GREAT WITH EASY WIFI SET UP.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed the old one, installed the new one, and contacted Time Warner to activate. Unit is working as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Signal strength

    Rated 4 out of 5 stars

    It does what it's suppose to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem that's future proof for the next few years. Installation was simple, performance is great, though some time the signal drops, but i think it has to do with my router (I don't know yet) and price is what you pay for. There's a lot of flickering lights from the modem that I was not expecting, but it's no biggie for since I have in the living room. It's a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great working modem...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. No interruptions. Best I’ve ever had. Great brand name that will never let you down

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem, it does everything I need, and was fast to setup. Dealing with comcast was the annoying part

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Simple one but bad product as per comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem recently from Bestbuy It is simple to setup and good one .But My wifi speed started slowed down and when I reached comcast support ,they said this product showing end of life in their system. So it will not support 25MBPS speed and sooner it may stop working . I questioned them but they asked to reach ARRIS support or Netgear support to check my router setup . I am planning to call ARRIS support to ask about Warranty support .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem ....no problem using it with Comcast.....lets comast run at full speed ....great modem for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ridiculously simple to install and use. Even my parents could have done it if they were still living.

    I would recommend this to a friend