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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,914 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have no problem recommending this item. It does what it was purchased for, easy to install and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up. I just had to call my internet provider to give them the code and it was up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for medium to small area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with this modem and it is compatible with Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. Have had the modem for 2 months with no issues. Works great with Comcast 50mbps internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    comcast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome modem, works great with my comcast service all I did was have to call comcast to have it activated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to hook up even for someone that may not be tech savy.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Arrived ontime and everything looks good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box is packaged good and arrived without any damages. Very easy to install. Took only 5 minutes to get online. So far no network problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had any issues with the modem. We are able to search the internet and play our PS3 without any lag.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the cable modem for the last month and have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5.99 was paying to my Internet provider. I purchased this modem now I don't pay it anymore easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Product working good as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item at Best Buy, very good price compare with others. Have a little doubt at first, but it turns out the item works very well.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though no fault of the modem, I think I need a booster to get a better signal in the other end of my house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not technically oriented. This modem works well enough. Data streams and all functions as one would expect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem so I wouldn't have to pay to rent cable modem from TWC. It works fine and was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace the one rented through comcast and works perfectly. Definitely a better option.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one as an upgrade to my doc sis 2.0 to 3.0 and I must say, it's a great value for money product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked very well with my router and improved speeds with bonded streams. Was more then capable for my needs on timewarner network.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, fast modem for all my internet surfing needs! I will stick with buying this brand in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good product, works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surfboard is a great product have not used anything but these as my modem of choice. Never had one fail.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    self install on xfinity, doesn't get hot just warm. Gives the advertised speeds. Well made construction.

    I would recommend this to a friend