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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,914 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great way to stop paying Comcast to rent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem at a reasonable price, worth it to stop paying Comcast $10/month in rental fees!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was an upgrade from a DOCSIS 2.0. Definitely saw an increase is speed and stability of our network. Very happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good quality modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this for about a month and so far, so good. It has provided a good speed boost over the standard Motorola surfboard modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Works well with Comcast. Call them, provide MAC address, and voila....we got internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem for Comcast and Xbox Live

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great for Comcast Xfinity and works awesome paired with an affordable netgear router

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem setting this up with Bright House Networks. No hassle, works great, no more rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my rented modem from the cable company. Works like a charm and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great device for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to upgrade to a DOCSIS 3.0 and this did the job. easy to connect and you're back online in a jiff!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to upgrade my standard docsis 1 surfboard as I got a cable service bundle that increased speed but needed docsis 3. pretty lights on display makes it easy to see how it's functioning. Priced as low or lower than any other source, on sale or not, brick and mortar or web. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the time I had if but preferred my zoom modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Small and compact but works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lighted icons are good. Easy to interpret. Works more reliably than my old one at 1/4the size.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Best bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a DOCSIS 3.0 modem and it works perfect on Comcast. Unlike my Comcast rental modem, this unit does not need to be reset after a power interruption. Best Buy online was cheaper than in store and store honored the online price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally returned the rental modem. Happy to have one working. Easy to set up and operate. unobtrusive

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I didn't want to use Comcast's modem. It works well, and it was at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully this modem works really well with our new router and internet provider, Comcast Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem...worth the upgrade if your cable system is supporting the latest DOCSIS standards.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and economical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's extremely fast and worth the cost. Great buy for the home.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Always have loved Surfboards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. I recommend them to anybody who wants reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, super fast and easy to use. great for professionals as well as standard home users.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works as expected. Good product at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the unit when I moved to a new apartment & had to switch cable providers. Works as expected. Good product at a good price.

    I would recommend this to a friend