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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,914 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for Comcast Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to replace the Comcast modem and works great! Easy to connect and install.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as I increased my internet and a year later, modem still working as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem for TWC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a low configuration modem and this is the best modem I never got for my internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to be compatible with my internet service company. Great buy instead of renting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with arris purchase. Would definitely recommend this item to a friend..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this to upgrade my internet speeds. Works just as good as my 10 yr old Motorola surfboard.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Decent Little Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for a good price. Deliver DOCSIS 3.0 speeds, but have had to restart it once or twice in the past two months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and great high speeds! Bought this since my old modem died and I couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many modems before this one that were terrible, especially those AT&T modems. I would have to do my daily modem reboot just so the family could access the internet. So far I've had no issues, nor had to reboot this device for any reason since I set up over a month ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got TWC internet and this guy does the job! Perfect size for a modem, easily \stored away

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for about a month and have had no issue. Running a router from it. Never drops speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    A+++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I wanted. The system meets all the requirements of my cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fast and simple install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended by TWC and works well. Easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meet my need. Easy to setup. No issue is found so far

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My Motorola Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy. No more outages! Extreme Internet speeds. We are really streaming now!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excelent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this router my friend told me about it and I tried it and it's raw power.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced my comcast modem with this one.much better performance and speed plus I save $8 a month

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem has worked great, was easy to hook up and have had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Inexpensive solution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want to pay your provider for renting a cable modem, this is a great item.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Easy to set up. So far no internet disconnections. Happy with my purchase.

    I would recommend this to a friend