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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,914 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck. I was so glad to buy this than rent it from my cable company

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works much better than i anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow directions & easy to hook up. Sufficient speed & good performance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use with Comcast. Easy to set up. No issues. No problems after 1 month.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I can't simply resist giving 5 stars for this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a month now. Touch wood! No issues faced. Robust and consistent. I went by the earlier reviews and I am thankful now, as I have made a good choice. Works great with the Netgear WNR2000v4, just in case if anyone wants to know if they pair well. Comcast compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried replacing an old Motorola modem with a different brand but had to go back and get this new Motorola modem. It works well with our system and is easy to read. Also, when I realized I needed to replace my modem, I called the Motorola company and they were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out of the box. No issues getting the modem working with my internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Fantastic Modem for Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was tired of renting modem from Comcast and initially tried the Motorola 6141, but had numerous connection problems. Swapped it for the less expensive 6121 and it works great. Definitely recommend for anyone wanting to stop paying a monthly modem rental fee from Comcast!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Motorola modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it will. Connects me to the internet. Haven't had any problems as yet. Have owned it for a month.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this model since many years ago, so far I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want max speed from timewarner cable get this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works just great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was very easy to set up. Just followed the instructions and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worked as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and worked as promise. would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Comcast and this modem is awesome. Great speed. Have not had a single issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I've been using it for two months. It works fine, never an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem when I switched over to Comcast. It's been working good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great, was worth the money and now we are not giving it to Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem seems to work just right. Happy I don't have to pay for a lease anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is very easy to use. The set-up is simple, it is good size and has clear lights to indicate good connectivity. I would recommend it to anyone tired of paying to rent a modem. For a 2 year contract you pay about $200 to rent, when you can buy it for half the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great, as all motorola SURFboards do. I will continue to buy these.

    I would recommend this to a friend