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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,914 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does the job well. Stop renting your modem from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A must have for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Our internet service runs smoothly and doesn't lag in video games.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    No reason to buy higher versions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you run a business cable Internet, this supports the highest speeds Comcast/time warner/Cox Cable offer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great modem, for the price I would like it to have wife built in. Other than that it works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I no longer have to pay $10 to lease a box from Time Warner for my internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great modem for xfinity Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to use with Comcast 50mb blast Internet and avoid the $8 lease fee on my bill. Could not be happier with my purchase as I already own an ac dual band Wi Fi router this was all I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered quickly and works great! Easy to set up and started working right away

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Good DOCSIS 3.0 for COX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem work a lot better than my previous DOCSIS 2.0 modem and faster. It will allow me to get faster internet speed offered by COX if I want. The setup was easy but I had to wait to call to get it activated by COX. I got a good deal from a price match as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is working terrific and has saved me renting from the cable company!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    very satified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product and have experienced no problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and just required one call to my provider to get fast internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast modem, easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem, getting higher speeds with Comcast and it was easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good modem for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for in a combo plus the price matched a competitor.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high speed modem is a replacement for the fine Comcast equipment that will not sync with Bungie servers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works fine for what I need, watching movies, listening to music, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for a while now and i havent had any problems out of it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Adequate cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works just fine. There's nothing fancy about it, but then again how fancy can a cable modem be.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good modem to have great internet at home.Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to call my internet provider to get it up and running, it's working well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great substitute for Time Warner's data modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been dragging my feet purchasing my own cable modem since Time Warner started charging a monthly rental fee on theirs. After finding out that this purchase would pay for itself in just 8 months, I was little upset that I didn't do it sooner. There are two minor glitches about this modem that you need to know about. The first is that it is DATA only. If you're also using Time Warner phone service, you'll need to keep the existing modem. You will NOT be charged a monthly rental fee from Time Warner if you keep their modem for voice data. The second issue is that you will need a digital splitter from Time Warner before installing the data modem. The splitter and appropriate cables can be picked up at a Time Warner store at no cost. I've been running my Surfboard just over a month and have had no interruption of service. This modem did seem just a tad faster than the original modem.

    I would recommend this to a friend