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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,914 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Functional cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out of the box and it was easy to set up with the cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high-speed modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is fantastic. Works with Comcast high speed internet. Met my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It's been good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item! I have been using it for a whole now without any problem!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great for a basic modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you dont want to rent a modem from your Internet service provider

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this product to everyone that is looking for a good deal

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great and saves me $10.00 per month at Comcast. Not a bad deal!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine for me! the cisco one I had does't work anymore after TWC updated everyone's internet speed!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I've had it running for about 3 weeks with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Increased wi-fi network range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased our Wi-Fi network range in our home and stopped internet service interruptions. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy-to-use modem at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to set up and a great value. Serves my needs well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sure is better than renting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product provides exactly what I was looking for at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is easy. We were able to connect and register with Comcast cable without calling them. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    GREAT INTERNET MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS REALLY GOOD, EASY TO SET UP AND WAS A REALLY GOOD PRICE AT $48.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have very happy with the modum. It is working great with my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this device to replace my cable modem and it worked perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    use for mediacomm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works just fine or mediacomm cable 50mb speed better than renting one

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great high speed cable modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this unit for @ 2 months now and it's been working flawlessly. I now have higher speeds with this modem coupled with Comcast's higher connection rate (Performance Internet connection). It even gives me a gigabit connection to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is easy to install. All necessary cables were included in the package. Just plug and go.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    All the modem for less money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at more expensive models thinking you get what you pay for, but the Best Buy sales associate recommended this model as fine for the internet provider I use. He was quite right, faster than the old modem and has performed without a hitch so far!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product really makes a difference in streaming and downloading speed.

    I would recommend this to a friend