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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,914 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I saved a lot of money and recommend to others!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Increased speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right away I noticed the speed increased. Worth the update

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of leasing a modem from my cable company, so I decided to buy this one. I have had it for about a month, and so far it has delivered great speeds and better connection than my leased modem. I will recommended to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Its excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it's almost a year , its fast and no issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved speed by 50% with docsis 3 and cox doubling the speeds

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modem! Works great for my apt. Best value by far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Really easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had to follow instructions and had no problems at all after it was set up it works great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great. No issues so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have time Warner cable. Modem works great. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good home router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an old DOCSIS 2.0 modem. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how buying this modem along with a router really changed my internet and online gaming experience!! I would recommend this product. I have Comcast, and their rent equipment gave me a really bad speed connection.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and reliable! Great connection. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast but not wireless. Handled our internet speed of 25 Mbps nicely but it is not wireless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great. Have had no issues. Very easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Compatible with Comcast Internet. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works a lot better then the cable company provided modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Run of the mill modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent able modem with middle of the line Docsis 3 compatibilty. The only challenge was of course comcast doing their part of the setup. It seems to work fine, however I am not getting the speeds I am supposed to get. Pretty sure that is not a modem issue but Comcast's problem,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    fast for video games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great for my daily use. I recomend every body

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for a month, easy to install and no troubles at all!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Strait forward and dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Easy setup. Works reliably. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything works great and the speed is exceptional.

    I would recommend this to a friend